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Unable to access the web console due to a certificate error in the web browser of Worry-Free Business Security (WFBS)

    • Updated:
    • 14 Mar 2020
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Server R2
    • Windows 2003 Small Business Server
    • Windows 2003 Small Business Server R2
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Essential Business Server
    • Windows 2008 Server R2
    • Windows 2008 Small Business Server
    • Windows 2008 Standard
    • Windows 2011 Small Business Server Essentials
    • Windows 2011 Small Business Server Standard
    • Windows 2012 Enterprise
    • Windows 2012 Server Essentials
    • Windows 2012 Web Server Edition
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows 8.1 32-bit
    • Windows 8.1 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
Summary
You are unable to access the WFBS server console. On the security certificate page, you do not see the option to continue to access the page.
Cannot open WFBS web console
Details
Public
The issue is caused by the group policy named "Prevent ignoring certificate errors" found in the Internet Control Panel.
To disable this policy:
  1. Go to Run and type "gpedit.msc" to launch the Local Group Policy Editor window.
  2. Expand Computer Configuration > Administrative Templates > Windows Components > Internet Explorer > Internet Control Panel.
  3. Look for and double-click Prevent ignoring certificate errors.
    Prevent ignoring certificate errors policy
    Click image to enlarge.
  4. Select Disabled then click Apply > OK.
    Note: Set the policy to disabled even though it is set to undefined.
Premium
Internal
Partner
Rating:
Category:
Configure; Troubleshoot; Deploy
Solution Id:
1103002
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