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Merging Licensing Management Platform (LMP) and non-LMP Remote Manager (TMRM) accounts

    • Updated:
    • 9 Apr 2016
    • Product/Version:
    • Remote Manager 3.5
    • Remote Manager 3.6
    • Remote Manager 5.0
    • Remote Manager 5.1
    • Platform:
    • N/A N/A
Summary

This article discusses how to merge LMP and non-LMP accounts in Remote Manager.

Details
Public

To merge accounts:

  1. Log in to the TMRM console, and then click account name on the upper right-hand.
  2. Click Merge Another Account.

    Click Merge Another Account

    Click the image to enlarge.

     
  3. When the dialog box appears, click Yes.

    Click Yes

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  4. Enter your account name and password.

    Enter your account name and password 

    Click the image to enlarge.
  5. Wait for the process to finish.

    Click the image to enlarge.

    You will receive a message that the system is currently moving the data from your old account to your new account. This might take half an hour or less, depending on the quantity of your data.

Premium
Internal
Rating:
Category:
Configure; Migrate
Solution Id:
1103285
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