Sign In with your
Trend Micro Account

Sign in to MySupport

Need Help?

Need More Help?

Create a technical support case if you need further support.

Enabling Java Applet on SafeSync for Enterprise (SSFE) 2.1

- Updated:
- 24 Nov 2016
- Product/Version:
- Safesync For Enterprise
- Platform:
- Ubuntu 10.04 64-bit

Summary

This article tells you how to enable the Java Applet in SSFE version 2.1.

Details

In SSFE 2.0, the Java Applet is enabled by default. This allows users to do the following from any browser:

Edit documents on the computer
Download whole folders
Drag and drop files and folders to SSFE to upload

However in SSFE 2.1, the Java Applet is disabled to enhance security. To re-enable the Java Applet in SSFE 2.1.

Install SSFE 2.1 Patch 1.
Install Hot Fix Build 1307. Contact Trend Micro Technical Support to request for this hot fix.
Log in to the Server Management console as an administrator.
While logged in, go to the Supermode page by modifying the URL in the address bar.
For example: https://<SERVER_DOMAIN_NAME>:3443/supermode.html
Go to the Java tab and tick the Enable Java Applet option.
Click the Save button.

Rating:

Category:

Configure

Solution Id:

1103315

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.