Unable to silently install Deep Security Manager (DSM) 9.0 with Oracle Database

- Updated:
- 15 May 2014
- Product/Version:
- Deep Security 9.0
- Platform:
- CentOS 6 64-bit
- IBM AIX 5.3
- IBM AIX 6.1
- Linux - Red Hat RHEL 5 32-bit
- Linux - Red Hat RHEL 5 64-bit
- Linux - Red Hat RHEL 6 32-bit
- Linux - Red Hat RHEL 6 64-bit
- Linux - SuSE 10
- Linux - SuSE 10 64-bit
- Linux - SuSE 11
- Linux - SuSE 11 64-bit
- Ubuntu 10.04 64-bit
- Ubuntu 12.04 64-bit
- VMware ESXi 5.0
- VMware ESXi 5.1
- VMware ESXi 5.5
- VMware vCenter 5.0
- Windows 2003 Enterprise 64-bit
- Windows 2003 Server R2
- Windows 2008 Datacenter 64-bit
- Windows 2008 Enterprise
- Windows 2008 Enterprise 64-bit
- Windows 2008 Server R2
- Windows 2008 Server R2 Datacenter
- Windows 2008 Server R2 with Hyper-V(TM)
- Windows 2012 Enterprise
- Windows 7 32-bit
- Windows 7 64-bit
- Windows 8 32-bit
- Windows 8 64-bit
- Windows Vista 32-bit
- Windows Vista 64-bit
- Windows XP Professional 64-bit
- Windows XP SP2 32-bit
- Windows XP SP3 32-bit

Summary

You cannot perform silent installation of DSM 9.0 that uses Oracle as database.

In the install.log file, an error creating MasterAdmin account shows:

Apr 17, 2014 11:34:30 AM com.thirdbrigade.manager.core.install4j.actions.AdministratorCreatorTask run INFO: ThID:1Installing Administrator Account... Apr 17, 2014 11:34:30 AM com.thirdbrigade.manager.core.install4j.actions.OnConnectionDatabaseTask doRun SEVERE: ThID:1com.thirdbrigade.manager.core.install4j.actions.AdministratorCreatorTask Failed on task: java.sql.SQLIntegrityConstraintViolationException: ORA-01400: cannot insert NULL into ("KENSAKU"."ADMINISTRATORS"."COUNTRY")

Details

The issue occurs because of an incorrect value in the Oracle Database country column:

Override.Default.Locale=jp

The incorrect value causes the “Override.Default.Locale” variable to be NULL, which should not be the case.

To resolve the issue, go to the DSM installation directory and fix the wrong configuration in the *.varfile. Choose any of the following correct values:

“en_US”
“ja_JP”
“zh_CN”

For example, if your database country is Japan, the parameter should be:

Override.Default.Locale=ja_JP

Rating:

Category:

SPEC

Solution Id:

1103446

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.