Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

"At least one Exchange Server is outdated" notification email after upgrading to Worry-Free Business Security (WFBS) 9.0

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • Worry-Free Business Security Standard 9.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Small Business Server
    • Windows 2003 Standard
Summary
After upgrading from lower versions of WFBS to WFBS 9.0 using Server 2003, the URL Filtering engine on the Real-time Monitor stays at x.x.1012 when it should be x.x.1016.
You also receive the "At least one Exchange Server is outdated" notification email on an hourly basis.
Details
Public
To resolve the issue:
  1. Stop the Trend Micro Messaging Security Agent Master Service.
  2. Go to ...PCCSRV\Pccnt\Common and copy the tmufeng.dll file.
  3. Replace the existing tmufeng.dll tile with the copied tmufeng.dll file on the following directories:
    • Messaging Security Agent > engine > TMUFE > latest
    • Messaging Security Agent > engine > TMUFE > primary
    • Messaging Security Agent > engine > TMUFE > secondary
    • Messaging Security Agent > web > activeupdate > update_engine > tmufe.
  4. Start the Trend Micro Messaging Security Agent Master Service.
  5. Verify from the Real-Time Monitor that the URL Filtering engine shows x.x.1016.
  6. Perform a manual update to download and generate the patterns.
Premium
Internal
Partner
Rating:
Category:
Troubleshoot
Solution Id:
1103755
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles