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Initializing Trusted Platform Module (TPM) for Encryption Management for Microsoft BitLocker installation

    • Updated:
    • 28 Jun 2016
    • Product/Version:
    • Endpoint Encryption 5.0
    • Platform:
    • Windows 2003 Standard 64-bit
    • Windows 2008 Server R2
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP SP3 32-bit
Summary

The Encryption Management for Microsoft BitLocker requires a TPM 1.2 or higher. Follow the procedure on this article to prepare the TPM module prior to installing the Encryption Management for Microsoft BitLocker agent.

Details
Public
  1. Enable and activate the Trusted Platform Module (TPM) in BIOS. This is required for BitLocker to encrypt the device. For the procedure, refer to the following:
  2. Turn on the TPM:

    1. Open the TPM Management (tpm.msc) snap-in.
    2. In the Action pane, click Turn TPM On to display the Turn on the TPM Security Hardware page. Read the instructions on this page.

      TPM Management

      Click image to enlarge.

      If the TPM has previously been initialized and an Owner password has been created, you will be prompted with the Window below. You may use the owner password file or enter the owner password. If you do not have these, a system restart is required. This ensures that the user has physical access to the computer and that malicious software is not attempting to make changes to the TPM.

      Supply TPM owner password

      System restart

  3. Go to Control Panel > BitLocker Drive Encryption and make sure that BitLocker is off.

    Make sure BitLocker is off

    Click image to enlarge.

Premium
Internal
Rating:
Category:
Configure; Deploy; Install; Update; Register
Solution Id:
1103910
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