Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Effect of ‘UserNameCaseSensitive’ setting on username in Endpoint Encryption (TMEE) 5.0

    • Updated:
    • 23 Jun 2014
    • Product/Version:
    • Endpoint Encryption 5.0
    • Platform:
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP SP3 32-bit
Summary
Understand the scenarios where the value of “UserNameCaseSensitive” does or does not affect the case sensitivity of the username.
Details
Public
The scenarios where the username is case-sensitive or case-insensitive are listed below.
  • All installations of TMEE are case-insensitive. The value of the “UserNameCaseSensitive” policy has no bearing. This is true whether the installation is done by a Group User, PolicyServer Administrator, or PolicyServer Authenticator.
  • The initial authentication on the client device for Group Users is case-insensitive. The value of “UserNameCaseSensitive” has no bearing.
  • After the initial Group User authentication on the client device, case sensitivity will follow the “Yes” or “No” value of “UserNameCaseSensitive”.
  • When a PolicyServer Administrator or Authenticator is authenticating at the login screen on the client device, the username is case-sensitive, regardless of the “UserNameCaseSensitive” setting.
    If the username does not match the case of the username on the Policy Server, the authentication will fail. You will get a message in the Diagnostics Monitor that “UserNameCaseSensitive” is set to “True” regardless of the actual value.
  • When a PolicyServer Administrator or Authenticator is authenticating on the client into the Recovery Console, the username is case-sensitive, regardless of the “UserNameCaseSensitive” setting.
    If the username does not match the case of the username on the Policy Server, the authentication will fail. You will get a message in the Diagnostics Monitor that “UserNameCaseSensitive” is set to “True” regardless of the actual value.
  • When a PolicyServer Administrator or Authenticator is authenticating into the PolicyServer MMC, the username is case-sensitive, regardless of the “UserNameCaseSensitive” setting.
    If the username does not match the case of the username on the Policy Server, the authentication will fail. You will get a message in the Diagnostics Monitor that “UserNameCaseSensitive” is set to “True” regardless of the actual value.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1103920
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.