Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Status of web application in Deep Security for Web Apps

    • Updated:
    • 5 Aug 2014
    • Product/Version:
    • Deep Security for Web Apps 2.0
    • Platform:
    • N/A N/A
Summary
This article explains the different status of web application in Deep Security for Web Apps.
Details
Public
Below are the status of web application:
  • Pending - New web applications are created in a pending state by default. Your website ownership is verified by Trend Micro which usually takes 24-48 hours.
  • Enabled - This status indicates that your web application is ready for use. Web applications hosted in Amazon Web Service are enabled immediately.
  • Denied - If Trend Micro cannot verify that the registrant is authorized to run a scan for the web application, the status will change to "Denied".
  • Disabled - The status is "Disabled" due to the following reasons:
    • If Deep Security for Web Apps is unable to connect to the web application, you will receive a notification email. After three validation errors, the web application will be disabled.
    • A web application will also be disabled if Trend Micro found an issue with the web app. Please submit a support case online to find more information on this issue.
Premium
Internal
Rating:
Category:
Configure; Register
Solution Id:
1104380
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles