Scheduled Scan displays frequently after OfficeScan upgrade

Scheduled Scan pop-up appears repeatedly after updating OfficeScan (OSCE)

To prevent the Scheduled Scan pop-up from displaying, you can disable the new functionality either on global or on individual OSCE client.

Globally disabling the feature

Below are the two options to deactivate this function globally.

Manually modify the ofcscan.ini file.
1. Open the ofcscan.ini under <OSCE server>\PCCSRV\.
2. Add following line under [Global Settings]. If the line exists, just modify its value.
  AutoDelayScanForFullScreen=0
3. Save the ofcscan.ini file.
4. From the OfficeScan Management console, go to the Global Client Setting Page.
5. Click Save.
On the OfficeScan Management console, navigate to Scheduled Scan Privileges and disable the Postpone Scheduled Scan.

Disabling the feature on individual OfficeScan clients

Deploy the "AutoDelayScanForFullScreen=1" set in the OSCE Server ofcscan.ini. All the clients have the registry set to 1.
Remove the key "AutoDelayScanForFullScreen" in the Global Settings, and then deploy again. All the client should get the ini file with no AutoDelayScanForFullScreen value.
Note: This process needs time to confirm that most of the clients, especially the offline clients and clients on larger environment, already got the deployed key.
On specific client machine, directly turn off the key in the registry.
1. Open the Registry Editor.
  Important: Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
2. Navigate to one of the following:
  X86: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Prescheduled Scan Configuration
  X64: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\ Prescheduled Scan Configuration
3. Modify the following value:
  AutoDelayScanForFullScreen=0

Scheduled Scan pop-up appears repeatedly after updating OfficeScan (OSCE)