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Unable to select Apache as OfficeScan web server when Control Manager is installed

    • Updated:
    • 30 Dec 2019
    • Product/Version:
    • OfficeScan 11.0
    • OfficeScan 11.0
    • Platform:
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2012 Standard
    • Windows 2012 Standard R2
Summary
When you install OfficeScan (OSCE) 11.0 on a server with installed Control Manager (TMCM) 6.0 SP1, you cannot select Apache as the web server because the option is grayed out.
Cannot select Apache
Details
Public
This is a normal behavior to avoid further issue.
The OSCE Plug-in Manager uses different PHP (thread safe and non-thread safe) for IIS and Apache. When TMCM is installed, it also uses IIS and PHP. Thus, if OfficeScan installation uses Apache during installation, OSCE Plug-in Manager installation will fail due to PHP incompatibility.
To prevent such incompatibility, the Apache option is automatically grayed out so IIS will be the only option.
Premium
Internal
Partner
Rating:
Category:
Configure; Troubleshoot; Install; Upgrade; Migrate
Solution Id:
1104718
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