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File Reputation Service (FRS) traffic does not show on the Smart Protection Server console

    • Updated:
    • 12 Sep 2014
    • Product/Version:
    • Core Protection Module 10.6
    • Smart Protection Server 3.0
    • Platform:
    • N/A N/A
Summary
You integrated the standalone Smart Protection Server (SPS) in Core Protection Module (CPM), and you noticed there is no FRS activity on the SPS console.
Both the "Active Users for File Reputation" and "HTTP Traffic Report for File Reputation" widgets do not display any details.
No FRS activity in SPS console
Click image to enlarge.
Details
Public
When CPM has enabled Smart Protection and use it with standalone SPS, the logging function will be disabled. This is a default setting to prevent performance issue.
If you execute "/usr/tmcss/bin/patchcpm.sh", the FRS logging function will also be disabled.
To enable the FRS logging function:
  1. Type the following command on the Smart Protection Server command line interface:
    #vi /etc/lighttpd/lighttpd.conf
  2. Press ENTER.
  3. Type "/conf.d" to search for this section.
  4. Remove the hash (#) prefix of the following line:
    include "conf.d/tmstat.conf"
    conf.d/tmstat.conf
  5. Press ESC key.
  6. Enter ":wq" and press ENTER to save the changes.
  7. Type the following command to restart the service:
    #service lighttpd restart
  8. Verify the result.
If the issue persists, enable the debug logging in Smart Protection Server and collect the diagnostic log via Administration > Support tab on the SPS web console.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy; Install
Solution Id:
1105049
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