Possible issues when disabling the OfficeScan shared folder

- Updated:
- 30 Dec 2019
- Product/Version:
- OfficeScan 10.6
- OfficeScan 11.0
- OfficeScan 11.0
- OfficeScan XG
- OfficeScan XG.All
- Platform:
- Windows

Summary

The shared folder of OfficeScan server is named "ofcscan" located in C:/program files/Trend Micro/Officescan/PCCSRV folder. It is not recommended to disable this folder because doing so may cause update or client communication issues. Besides, everyone in the group has read, list contents, and execute permissions only.

Details

The following issues may occur when ofcscan shared folder is deactivated:

The client cannot launch autopcc.exe for installation and update.
The server's Start menu shortcut does not work because it uses UNC path.
Uninstalling the server may fail because the program looks for files in UNC.
If an alternative quarantine directory is specified in the UNC path, then it would not work. You have to modify the location in URL format or absolute file path when the ofcscan shared folder is deactivated.

Rating:

Category:

Configure

Solution Id:

1105062

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