Cannot generate customized reports in Control Manager (TMCM) 6.0

- Updated:
- 30 Dec 2019
- Product/Version:
- Control Manager 6.0
- Platform:
- Windows 2000 Advanced Server
- Windows 2000 Server
- Windows 2003 Enterprise
- Windows 2003 Server R2
- Windows 2003 Standard
- Windows 2008 Enterprise
- Windows 2008 Enterprise 64-bit
- Windows 2008 Server R2
- Windows 2008 Standard
- Windows 2008 Standard 64-bit
- Windows 2012 Enterprise
- Windows 2012 Server Essentials
- Windows 2012 Web Server Edition

Summary

A FormatException error happens when TMCM 6.0 generates reports using customized templates.

Details

Hot Fix B2224 was created to prevent the FormatException error by ensuring that TMCM 6.0 correctly maps the category indices in tables when generating reports using custom report templates.

Release date: 07/16/2014

For more information, check the attached Readme file.

Request the hot fix file from Trend Micro Technical Support.

For Premium Support Program (PSP) clients, contact your Technical Account Manager (TAM) directly.

Important: Hot Fixes are downloadable code fixes for bugs or specific issues that occurred to specific customers. Hot fixes are meant to be interim solutions that will eventually be consolidated into a patch or service pack for your product.

Customers are advised to apply patches or service packs instead of individual hot fixes whenever possible.