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Cannot access the web console of Endpoint Application Control (EAC)

    • Updated:
    • 9 Oct 2014
    • Product/Version:
    • Endpoint Application Control 1.0
    • Platform:
    • Windows 2008 Server R2
Summary
After installation, you cannot access the EAC web console.
EAC web console error
Click image to enlarge.
Details
Public
The issue occurs because Static Content feature is not installed. 
To resolve the issue, you need to install Static Content. 
  1. On the TMEAC server, open the Server Manager
  2. On the left pane, expand Roles.
  3. Select Web Server (IIS).
  4. On the right pane, search for Role Services.
  5. Click Add Role Services.
  6. On the Add Role Services wizard, Go to Web Server > Common HTTP Features and then tick Static Content.
  7. Follow the prompt to finish the installation.
    When the installation is successful, Static Content will appear under the Web Server.
    Static Content is installed
    Click image to enlarge.
  8. Verify if you can access the TMEAC web console.
Premium
Internal
Rating:
Category:
Troubleshoot; Install
Solution Id:
1105376
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