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Cannot access the web console of Endpoint Application Control (EAC)

- Updated:
- 13 Mar 2020
- Product/Version:
- Endpoint Application Control 1.0
- Platform:
- Windows 2008 Server R2

Summary

After installation, you cannot access the EAC web console.

Click image to enlarge.

Details

The issue occurs because Static Content feature is not installed.

To resolve the issue, you need to install Static Content.

On the TMEAC server, open the Server Manager.
On the left pane, expand Roles.
Select Web Server (IIS).
On the right pane, search for Role Services.
Click Add Role Services.
On the Add Role Services wizard, Go to Web Server > Common HTTP Features and then tick Static Content.
Follow the prompt to finish the installation.
When the installation is successful, Static Content will appear under the Web Server.

Click image to enlarge.
Verify if you can access the TMEAC web console.

Rating:

Category:

Troubleshoot; Install

Solution Id:

1105376

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