[Hot Fix] B1560 - Cannot delete TMMSG files in the ...\Trend Micro\IMSS\temp\scan folder of InterScan Messaging Security Suite (IMSS)

- Updated:
- 13 Mar 2020
- Product/Version:
- InterScan Messaging Security Suite 7.1 Windows
- Platform:
- Windows 2000 Advanced Server
- Windows 2000 Server
- Windows 2003 Enterprise
- Windows 2003 Standard
- Windows 2008 Enterprise
- Windows 2008 Standard

Summary

You are unable to delete the tmmsg files that are found in the ...\Trend Micro\IMSS\temp\scan folder. This causes the disk to run out of space.

Details

To resolve the issue, download and apply Hot Fix Build 1560.

Release date: September 8, 2014

Hot fixes are downloadable code fixes for bugs or specific issues encountered by specific customers. Hot fixes are meant to be interim solutions that will eventually be consolidated into a patch or service pack for your product.
Trend Micro recommends applying patches or service packs instead of individual hot fixes whenever possible.

For more information, check the attached Readme file.
To get a copy of the hot fix, submit a request to Trend Micro Technical Support.
Premium Support Program (PSP) clients are advised to contact their Technical Account Managers (TAM).

Rating:

Category:

Troubleshoot

Solution Id:

1105462

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