Unable to browse the Internet after a few hours in InterScan Web Security Virtual Appliance (IWSVA) 6.5

- Updated:
- 24 Nov 2016
- Product/Version:
- InterScan Web Security Virtual Appliance 6.5
- Platform:
- N/A N/A

Summary

After a few hours, users fail to access the Internet in IWSVA 6.5.

Details

Sometimes, the recycle task of the IWSVA application control daemon may trigger a dead lock issue that causes the daemon to stop unexpectedly. For this reason, network traffic becomes interrupted. Critical Patch 1203 was created to resolve the issue.

The critical patch changes the start sequence of the application control daemon to prevent the dead lock issue. This is already included in version 6.5 SP1 and Critical Patch 1313.

Rating:

Category:

Troubleshoot

Solution Id:

1105477

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