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Supported Trend Micro Products/Versions

    • Updated:
    • 26 Apr 2018
    • Product/Version:
    • Deep Discovery Analyzer 5.8
    • Deep Discovery Analyzer 6.0
    • Platform:
    • N/A N/A
Summary

The following section lists all Trend Micro products/versions that are considered current and are fully supported by Trend Micro, along with milestone dates (End-of-Sale and End-of-Life) that have been formally announced.

Please refer to Trend Micro’s latest End-of-Life Policy for more information on milestone definitions and standard timelines. You can also view the products/versions that have reached End-of-Life in the past 12 months here.

Details
Public

Trend Micro occasionally upgrades products and discontinues support for older versions of products. To know if the product you are using is still supported by Trend Micro Support, see below for the list of supported products and their respective data, plus their End-of-Sale date and End-of-Life date.

 
If you cannot find your product/version below, it may have reached End-of-Life. Please check the products/versions that have reached End-of-Life here.
ProductVersionLanguagePlatformRegionEnd-of-SaleEnd-of-Life
Cloud App Security EnglishSaaSALL  
Cloud Edge5.0English, Traditional ChineseHardware ApplianceTaiwan  
Cloud Edge5.0EnglishHardware ApplianceNorth America  
Cloud Edge5.0
SP1
English, Traditional ChineseHarware ApplianceTaiwan  
Cloud Edge5.0
SP1
EnglishHardware ApplianceNorth America  
Cloud Edge5.2English, Traditional ChineseHarware ApplianceTaiwan  
Cloud Edge5.2EnglishHardware ApplianceNorth America  
Control Manager6.0French, Simplified ChineseWindowsALL  
Control Manager7.0EnglishWindowsALL  
Control Manager as a Service1.0English ALL  
Deep Discovery Advisor3.0EnglishHardware ApplianceALL19-Sep-1331-Dec-18
Deep Discovery Analyzer5.5EnglishHardware ApplianceALL  
Deep Discovery Analyzer5.8EnglishHardware ApplianceALL  
Deep Discovery Director1.1EnglishVirtual ApplianceALL  
Deep Discovery Email Inspector2.0EnglishHardware ApplianceALL15-Jun-1530-Jun-19
Deep Discovery Email Inspector2.1EnglishHardware ApplianceALL02-May-1630-Jun-19
Deep Discovery Email Inspector2.5EnglishHardware ApplianceALL31-May-1730-Apr-20
Deep Discovery Email Inspector2.6EnglishHardware ApplianceALL  
Deep Discovery Inspector3.8EnglishHardware ApplicationALL  
Deep Security9.0EnglishAIX, HP-UX, SolarisALL30-Jan-1631-Dec-18
Deep Security9.5EnglishLinux, Windows, Software ApplianceALL17-Aug-1717-Aug-18
Deep Security9.6EnglishLinux, WindowsALL12-Aug-1812-Aug-19
Deep Security10.0EnglishLinux, Windows, Software ApplianceALL  
Email Encryption Gateway5.3EnglishSaaSALL24-Aug-10 
Email Encryption Gateway5.5EnglishSoftware ApplianceALL25-Jan-11 
Email Security Platform for Service Providers - White Label3.1EnglishPartner Hosted, White LabelALL  
Encryption for Email5.9EnglishWindowsALL01-Jul-1731-Dec-19
Endpoint Application Control2.0English ALL  
Endpoint Encryption -
File Encryption
5.0EnglishWindowsALL30-Nov-1730-Jun-19
Endpoint Encryption -
Full Disk Encryption
5.0EnglishWindowsALL30-Nov-1730-Jun-19
Endpoint Encryption - Policy Server5.0EnglishWindowsALL30-Nov-1730-Jun-19
Endpoint Encryption - Full Disk & File Encryption6.0EnglishWindowsALL  
Hosted Email Security2.0EnglishSaaSNorth America  
Hosted Email Security2.0French, German, Italian, Portuguese, SpanishSaaSEMEA  
Instant Messaging Security1.6English ALL  
Instant Messaging Security1.6.5EnglishWindowsALL  
InterScan Messaging Security Suite1.0EnglishHardware ApplianceNorth America14-Dec-07 
InterScan Messaging Security Suite5.16EnglishSolarisALL  
InterScan Messaging Security Suite7.1EnglishLinuxALL30-Sep-1830-Jul-19
InterScan Messaging Security Suite7.5EnglishWindowsALL31-Jan-2131-Jan-21
InterScan Messaging Security Suite9.1EnglishLinuxALL  
InterScan Messaging Security Virtual Appliance9.0EnglishSoftware ApplianceALL12-Nov-1731-Oct-18
InterScan Messaging Security Virtual Appliance9.1EnglishSoftware ApplianceALL  
InterScan VirusWall Standard Edition7.0EnglishWindowsNorth America01-Apr-1801-Jul-18
InterScan Web Security as a Service2.0EnglishSaasALL  
InterScan Web Security Virtual Appliance6.5EnglishSoftware ApplianceALL  
Mobile Security for Enterprise9.3EnglishAndroid/iOSALL09-Jul-1609-Jul-18
Mobile Security for Enterprise9.5EnglishAndroid/iOSALL06-Nov-1606-Nov-18
Mobile Security for Enterprise9.5Simplified/
Traditional Chinese
Android/iOSAPAC06-Nov-1606-Nov-18
Mobile Security for Enterprise9.5FrenchAndroid/iOSEMEA06-Nov-1606-Nov-18
Mobile Security for Enterprise9.6EnglishAndroid/iOSALL21-Mar-1721-Mar-19
Mobile Security for Enterprise9.6Simplified/
Traditional Chinese
Android/iOSAPAC21-Mar-1721-Mar-19
Mobile Security for Enterprise9.6FrenchAndroid/iOSEMEA21-Mar-1721-Mar-19
Mobile Security for Enterprise9.7EnglishAndroid/iOSALL08-Dec-1702-Dec-19
Mobile Security for Enterprise9.7Simplified/
Traditional Chinese
Android/iOSAPAC 02-Dec-19
Mobile Security for Enterprise9.7FrenchAndroid/iOSEMEA 02-Dec-19
Mobile Security for Enterprise9.8FrenchAndroid/iOSEMEA  
Mobile Security for Enterprise9.8Simplified/
Traditional Chinese
Android/iOSAPAC  
Mobile Security for Enterprise9.8EnglishAndroid/iOSALL08-Dec-1808-Dec-20
Network VirusWall 1500i
(Network Virus Scan)
3.5EnglishHardware ApplianceALL01-May-1731-Dec-18
Network VirusWall 1500i
(Network Virus Scan)
3.5Simplified ChineseHardware ApplianceAPAC  
Network VirusWall 1500i
(Network Virus Scan +
Policy Enforcement)
3.5English, Simplified ChineseHardware ApplianceALL31-Mar-1631-Dec-18
Network VirusWall 3500i
(Network Virus Scan)
3.5EnglishHardware ApplianceALL01-May-1731-Dec-18
Network VirusWall 3500i
(Network Virus Scan)
3.5Simplified ChineseHardware ApplianceAPAC  
Network VirusWall 3500i
(Network Virus Scan +
Policy Enforcement)
3.5English, Simplified ChineseHardware ApplianceALL31-Mar-1631-Dec-18
Network VirusWall 3600i
(Network Virus Scan)
3.5EnglishHardware ApplianceALL01-May-1731-Dec-18
Network VirusWall 3600i
(Network Virus Scan)
3.5Simplified ChineseHardware ApplianceAPAC  
Network VirusWall 3600i
(Network Virus Scan +
Policy Enforcement)
3.5English, Simplified ChineseHardware ApplianceALL31-Mar-1631-Dec-18
OfficeScan11.0Simplified/
Traditional Chinese
WindowsAPAC01-Feb-1731-Jan-19
OfficeScan11.0EnglishWindowsAPAC, EMEA, Latin America, North America01-Jan-1717-Oct-18
OfficeScan11.0 SP1EnglishWindowsAPAC, EMEA, Latin America, North America01-Jan-1731-Oct-19
OfficeScanXGEnglishWindowsAPAC, EMEA, Latin America, North America  
OfficeScan Plug-In - Endpoint Encryption1.0English ALL  
OfficeScan Plug-In - Toolbox1.0EnglishWindowsNorth America  
Portable Security1.5EnglishWindowsAPAC, EMEA31-Dec-1731-Dec-18
Portable Security2.0EnglishWindowsAPAC  
Portable Security2.0Simplified ChineseWindowsChina  
PortalProtect2.5EnglishWindowsNorth America  
SafeSync for Enterprise3.0EnglishLinuxAPAC, EMEA, Latin America31-Mar-1730-Jun-20
SafeSync for Enterprise3.1EnglishLinuxAPAC, EMEA, Latin America31-Mar-1730-Jun-20
SafeSync for Enterprise3.2EnglishLinuxAPAC, EMEA, Latin America31-Mar-1730-Jun-20
ScanMail for IBM Domino3.0EnglishAIX, AS/400, SolarisALL  
Security for Macintosh3.0EnglishMac OSNorth America  
Security for Macintosh3.0French, German, SpanishMac OSEMEA  
ServerProtect for Microsoft Windows/Novell Netware5.8EnglishNetApp, WindowsALL  
ServerProtect for EMC Celerra5.8EnglishEMC CelerraNorth America  
ServerProtect for Linux3.0EnglishLinuxALL  
ServerProtect for Network Appliance Filer5.6EnglishNetAppALL  
ServerProtect for Network Appliance Filer5.62EnglishNetAppALL  
ServerProtect for Network Appliance Filer5.8EnglishNetAppALL  
ServerProtect for Storage6.0EnglishWindowsALL  
Smart Protection Server3.0EnglishHardware ApplianceALL  
Threat Discovery Appliance2.6Simplified ChineseSoftware ApplianceAPAC01-Apr-11 
Threat Mitigator2.6EnglishSoftware ApplianceALL31-Jan-1230-Sep-19
Trend Micro Endpoint Sensor1.5EnglishWindowsALL11-Aug-1611-Aug-18
Trend Micro Endpoint Sensor1.6EnglishWindowsALL  
Trend Micro Remote Manager EnglishSaaSALL  
Virtual Desktop Infrastructure1.0EnglishWindowsNorth America  
Vulnerability Protection2.0Simplified Chinese APAC  
Vulnerability Protection2.0English North America  
Worry-Free Business Security Standard/Advanced9.0EnglishWindowsALL 31-Dec-18
Worry-Free Business Security Standard/Advanced9.0French, German, Italian, Polish, Russian, Spanish, TurkishWindowsEMEA 31-Dec-18
Worry-Free Business Security Standard/Advanced9.0Simplified/
Traditional Chinese
WindowsAPAC 31-Dec-18
Worry-Free Business Security Standard/Advanced9.5EnglishWindowsALL  
Worry-Free Business Security Standard/Advanced9.5French, German, Italian, Polish, Russian, Spanish, TurkishWindowsEMEA  
Worry-Free Business Security Standard/Advanced9.5Simplified/
Traditional Chinese
WindowsAPAC  
Worry-Free Business Security Services EnglishSaaSALL  

Trend Micro actively supports versions of its software products for a specified number of months from their release. Active support includes responding to telephone, email, and/or web inquiries about the operation or use of the software, and providing on-going development support in the form of workarounds, patches or fixes for resolving known and emerging product issues.

 
For products/versions that have reached End-of-Life, Trend Micro no longer provides the aforementioned support. Read the updated Trend Micro End-of-Life Policy here.
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Solution Id:
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