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Supported Trend Micro Products/Versions

    • Updated:
    • 5 Sep 2019
    • Product/Version:
    • Apex Central
    • Apex One
    • Cloud App Security
    • Cloud Edge
    • Deep Security
    • Worry-Free Business Security Advanced
    • Worry-Free Business Security Standard
    • Platform:
    • N/A N/A

The following section lists all Trend Micro products/versions that are considered current and are fully supported by Trend Micro, along with milestone dates (End-of-Sale and End-of-Life) that have been formally announced.

Please refer to Trend Micro’s latest End-of-Life Policy for more information on milestone definitions and standard timelines. You can also view the products/versions that have reached End-of-Life in the past 12 months here.


Trend Micro occasionally upgrades products and discontinues support for older versions of products. To know if the product you are using is still supported by Trend Micro Support, see below for the list of supported products and their respective data, plus their End-of-Sale date and End-of-Life date.

If you cannot find your product/version below, it may have reached End-of-Life. Please check the products/versions that have reached End-of-Life here.
Cloud App Security EnglishSaaSALL  
Cloud Edge5.0English, Traditional ChineseHardware ApplianceTaiwan  
Cloud Edge5.0EnglishHardware ApplianceNorth America  
Cloud Edge5.0
English, Traditional ChineseHarware ApplianceTaiwan  
Cloud Edge5.0
EnglishHardware ApplianceNorth America  
Cloud Edge5.2English, Traditional ChineseHarware ApplianceTaiwan  
Cloud Edge5.2EnglishHardware ApplianceNorth America  
Cloud Edge5.3English, Traditional ChineseHardware ApplianceTaiwan  
Cloud Edge5.3EnglishHardware ApplianceNorth America  
Control Manager7.0EnglishWindowsALL01-Apr-1931-Oct-20
Control Manager7.0FrenchWindowsALL01-Jul-1931-Oct-20
Control Manager as a Service1.0English ALL  
Deep Discovery Analyzer5.5EnglishHardware ApplianceALL31-Jan-1830-Jun-20
Deep Discovery Analyzer5.8EnglishHardware ApplianceALL16-Jul-1830-Jun-20
Deep Discovery Analyzer6.0EnglishHardware ApplianceALL16-Jul-1830-Jul-21
Deep Discovery Analyzer6.1EnglishHardware ApplianceALL01-Apr-1901-Apr-22
Deep Discovery Director1.1EnglishVirtual ApplianceALL  
Deep Discovery Email Inspector2.5EnglishHardware ApplianceALL31-May-1730-Apr-20
Deep Discovery Email Inspector2.6EnglishHardware ApplianceALL  
Deep Discovery Inspector3.8EnglishHardware ApplicationALL30-Oct-1730-Jun-20
Deep Discovery Inspector5.0EnglishHardware ApplicationALL06-Jul-1830-Jul-21
Deep Discovery Inspector5.1EnglishHardware ApplicationALL14-May-1930-May-22
Deep Discovery Inspector5.5EnglishHardware ApplicationALL  
Deep SecurityLong-Term Support (LTS) ReleaseEnglishALLALLSee note
Deep SecurityFeature Release (FR)EnglishALLALLSee note
Email Encryption Service EnglishSaaSALL  
Email Security Platform for Service Providers - White Label3.1EnglishPartner Hosted, White LabelALL  
Endpoint Application Control2.0EnglishWindowsALL01-Jun-1931-Mar-21
Endpoint Encryption - Full Disk & File Encryption6.0EnglishWindowsALL  
Hosted Email Security2.0EnglishSaaSNorth America  
Hosted Email Security2.0French, German, Italian, Portuguese, SpanishSaaSEMEA  
Instant Messaging Security1.6EnglishWindowsALL  
Instant Messaging Security1.6.5EnglishWindowsALL  
InterScan Messaging Security Suite1.0EnglishHardware ApplianceNorth America14-Dec-07 
InterScan Messaging Security Suite5.16EnglishSolarisALL  
InterScan Messaging Security Suite7.5EnglishWindowsALL31-Jan-2131-Jan-21
InterScan Messaging Security Suite9.1EnglishLinuxALL  
InterScan Messaging Security Virtual Appliance9.1EnglishSoftware ApplianceALL  
InterScan Web Security as a Service EnglishSaasALL  
InterScan Web Security Virtual Appliance6.5EnglishSoftware ApplianceALL  
Mobile Security for Enterprise9.7EnglishAndroid/iOSALL08-Dec-1702-Dec-19
Mobile Security for Enterprise9.7Simplified/
Traditional Chinese
Mobile Security for Enterprise9.7FrenchAndroid/iOSEMEA02-Dec-1802-Dec-19
Mobile Security for Enterprise9.8FrenchAndroid/iOSEMEA  
Mobile Security for Enterprise9.8Simplified/
Traditional Chinese
Mobile Security for Enterprise9.8EnglishAndroid/iOSALL  
OfficeScan11.0 SP1EnglishWindowsAPAC, EMEA, Latin America, North America01-Jan-1731-Oct-19
OfficeScanXGEnglishWindowsAPAC, EMEA, Latin America, North America 31-Mar-21
OfficeScan Plug-In - Toolbox1.0EnglishWindowsNorth America  
Portable Security2.0EnglishWindowsAPAC  
Portable Security2.0Simplified ChineseWindowsChina  
Safe Lock1.1EnglishWindowsAPAC, EMEA  
Safe Lock2.0EnglishWindowsALL  
SafeSync for Enterprise3.0EnglishLinuxAPAC, EMEA, Latin America31-Mar-1730-Jun-20
SafeSync for Enterprise3.1EnglishLinuxAPAC, EMEA, Latin America31-Mar-1730-Jun-20
SafeSync for Enterprise3.2EnglishLinuxAPAC, EMEA, Latin America31-Mar-1730-Jun-20
ScanMail for Exchange12.0EnglishWindowsALL30-Jun-1931-Jan-20
ScanMail for Exchange12.5EnglishWindowsALL  
ScanMail for IBM Domino3.0EnglishAIX, AS/400, SolarisALL  
ScanMail for IBM Domino5.6EnglishLinux, WindowsALL  
Security for Macintosh3.0EnglishMac OSNorth America 01-Aug-19 31-Jul-20
Security for Macintosh3.0French, German, SpanishMac OSEMEA 01-Aug-19 31-Jul-20
ServerProtect for Microsoft Windows/Novell Netware5.8EnglishNetApp, WindowsALL  
ServerProtect for EMC Celerra5.8EnglishEMC CelerraNorth America  
ServerProtect for Linux3.0EnglishLinuxALL  
ServerProtect for Network Appliance Filer5.6EnglishNetAppALL  
ServerProtect for Network Appliance Filer5.62EnglishNetAppALL  
ServerProtect for Network Appliance Filer5.8EnglishNetAppALL  
ServerProtect for Storage6.0EnglishWindowsALL  
Smart Protection Server3.0EnglishHardware ApplianceALL  
Threat Mitigator2.6EnglishSoftware ApplianceALL31-Jan-1230-Sep-19
Trend Micro Endpoint Sensor1.6EnglishWindowsALL01-Jun-1931-Mar-21
Trend Micro Remote Manager EnglishSaaSALL  
Virtual Desktop Infrastructure1.0EnglishWindowsNorth America  
Vulnerability Protection2.0Simplified Chinese APAC  
Vulnerability Protection2.0EnglishWindowsALL01-Jun-1912-Aug-20
Worry-Free Business Security Standard/Advanced9.5EnglishWindowsALL  
Worry-Free Business Security Standard/Advanced9.5French, German, Italian, Polish, Russian, Spanish, TurkishWindowsEMEA  
Worry-Free Business Security Standard/Advanced9.5Simplified/
Traditional Chinese
Worry-Free Business Security Services EnglishSaaSALL  

Trend Micro actively supports versions of its software products for a specified number of months from their release. Active support includes responding to telephone, email, and/or web inquiries about the operation or use of the software, and providing on-going development support in the form of workarounds, patches or fixes for resolving known and emerging product issues.

For products/versions that have reached End-of-Life, Trend Micro no longer provides the aforementioned support. Read the updated Trend Micro End-of-Life Policy here.
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