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Error code -2 appears when editing documents online using Safari

- Updated:
- 13 Mar 2020
- Product/Version:
- SafeSync for Business 5.1
- Platform:
- Macintosh Leopard
- Macintosh Lion
- Macintosh Mountain Lion
- Macintosh Snow Leopard
- Macintosh Tiger

Summary

You encounter error code -2 when updating Trend Micro documents online using Safari.

Details

This happens because of Safari's security settings.

To resolve the issue, adjust Safari's security settings:

Open Safari.
Click Safari on the top-left hand part of the screen, then click Preferences.
Click the Security tab.
Click Java.
Right-click the I.P. Address, and then click Allow Always.
Click Done. You can now update documents online without any problems.

Rating:

Category:

Troubleshoot; Update

Solution Id:

1105839

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