Getting the “A unique folder name must be provided” message in SafeSync for Business web portal

- Updated:
- 10 Nov 2014
- Product/Version:
- SafeSync for Business 5.1
- Platform:
- Windows 7 32-bit
- Windows 7 64-bit
- Windows Vista 32-bit
- Windows Vista 64-bit
- Windows XP Home
- Windows XP Professional

Summary

This article shows you what to do when you create a new folder with the same name in your Trend Micro SafeSync online storage.

Details

Paired remote folders will not be in the SafeSync folder. If you manually place a folder of the same name in the SafeSync folder, it may cause an issue.

You may do any of the following:

If you want the local files to be synchronized to the server, but do not want to synchronize them into the paired folder: Rename the local folder.
If you want the local files to be synchronized to the server and you want to sync them into the paired folder: Move them into the local folder with syncs with the paired remote folder.
If you do not want the local files to be synchronized: Remove them from the SafeSync folder.

Rating:

Category:

Configure

Solution Id:

1105841

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