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Getting the “A unique folder name must be provided” message in SafeSync for Business web portal

    • Updated:
    • 6 Feb 2019
    • Product/Version:
    • SafeSync for Business 5.1
    • Platform:
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
Summary
This article shows you what to do when you create a new folder with the same name in your Trend Micro SafeSync online storage.
Details
Public
Paired remote folders will not be in the SafeSync folder. If you manually place a folder of the same name in the SafeSync folder, it may cause an issue.
You may do any of the following:
  • If you want the local files to be synchronized to the server, but do not want to synchronize them into the paired folder: Rename the local folder.
  • If you want the local files to be synchronized to the server and you want to sync them into the paired folder: Move them into the local folder with syncs with the paired remote folder.
  • If you do not want the local files to be synchronized: Remove them from the SafeSync folder.
Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1105841
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