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Manually triggering Inventory Scan of Endpoint Application Control (TMEAC) Agent

    • Updated:
    • 24 Nov 2014
    • Product/Version:
    • Endpoint Application Control 1.0
    • Platform:
    • Windows All
Summary
This article shows you how to manually force to run Inventory Scan on the local machine through the TMEAC web console without changing its frequency settings.
Details
Public
Inventory Scan is set to run daily by default. You can manually force it to run on the local machine through the TMEAC web console:
  1. Log on to the Application Control Agent endpoint.
  2. Open services.msc and stop the Trend Micro Endpoint Application Control Agent service.
  3. Go to Windows Explorer and type %UserProfile%\ in the box to access the current user profile.
  4. Click Organize > Folder and search options > View and then tick the Show hidden files, folders and drives option to be able view the hidden folder, AppData.

  5. Go to the AppData\Roaming\Trend Micro\AcAgent directory.
  6. Back up and then delete the AcAgent.db file.
  7. Restart Trend Micro Endpoint Application Control Agent service. The TMEAC icon on the system tray will show the Inventory Scan running.

Premium
Internal
Rating:
Category:
Troubleshoot; Update; Register
Solution Id:
1105847
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