Sign In with your
Trend Micro Account

Sign in to MySupport

Need Help?

Need More Help?

Create a technical support case if you need further support.

SafeSync account still set to expire even after renewing it

- Updated:
- 1 Feb 2019
- Product/Version:
- SafeSync for Business 5.1
- Platform:
- N/A N/A

Summary

Know what to do when you have just renewed Trend Micro SafeSync and the program still says that your account will expire.

Details

To resolve this issue, do the following:

Go to the SafeSync website.
Click Activate with a key.
Type the new activation code on the field provided, then click Next.
Type your email address and password on the fields provided.
Read the License Agreement.
Tick I have read and agree to the Trend Micro License Agreement, then click Sign In.
Click Confirm, then open your program to start using Trend Micro SafeSync.

Rating:

Category:

Upgrade; Register

Solution Id:

1106240

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.