Trend Micro - Securing Your Journey to the Cloud Business
Success
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Post-upgrade checklist in SecureCloud 3.7

    • Updated:
    • 13 Mar 2020
    • Product/Version:
    • SecureCloud On-Premise 3.7
    • Platform:
    • Windows All
Summary
This article lists some post-upgrade tasks you can perform after upgrading to SecureCloud On-Premise 3.7.
Details
Public
  1. Check the upgrade log.
    When upgrade logging is enabled, there is a log entry that will be created similar to this:
    === Logging stopped: 10/21/2014 19:16:49 ===
    MSI (c) (A0:DC) [19:16:49:661]: Note: 1: 1728
    MSI (c) (A0:DC) [19:16:49:662]: Product: Trend Micro SecureCloud Management Server -- Configuration completed successfully.
    To enable logging, add the parameter "/l*v sc37_NN_log.txt" when executing the installer command.
  2. Check the Database Integrity. Use the SQL Server Management Studio to execute this query.
    Check the Database Integrity
    The records for the fields Table Integrity, Stored Procedure Integrity, and Function Integrity should show "FINE".
  3. Check the Agent API status. To check, go to https://<web host header>:<Web Service port>/agent/api.svc/status/.
    Agent API status
  4. Check the Broker API status. To check, go to https://:<Web Service port>/broker/api.svc/status/.
     Broker API status
  5. Check the Provisioning API status. To check, go to https://:<Web Service port>/provisioning/api.svc/status/.
    Provisioning API status 
  6. Check the SecureCloud services.
    On services.msc, check if the status of SecureCloud Service and SecureCloud System Monitor is "Started".
Premium
Internal
Partner
Rating:
Category:
Upgrade
Solution Id:
1106252
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles