Uploaded accounts by the Active Directory Sync Client in Hosted Email Security (HES) appear in XML format

- Updated:
- 6 Jan 2015
- Product/Version:
- Hosted Email Security 2.0
- Platform:
- N/A N/A

Summary

Hosted Email Security (HES) accounts uploaded by the Active Directory Sync Client appear in XML format.

Details

The issue happens after following the KB article: Checking accounts uploaded by the Active Directory Sync client of Hosted Email Security (HES).

In HES 1.9, the results appear in Excel format including Localpart and Fullname while in HES 2.0, the results are in XML format including Localpart only.

Rating:

Category:

Configure; Troubleshoot

Solution Id:

1106351

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.