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"Unable to connect to the server" shows under the Update Status tab of OfficeScan (OSCE)

    • Updated:
    • 17 Oct 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2012 Web Server Edition
Summary

The following error message appears in the Update Status tab when you try to update the OSCE client with a server running on Windows 2012.

Unable to connect to the server

Details
Public

To resolve the issue, follow the procedure in this Microsoft article: Shared folder in Windows Server 2012 R2 or Windows 8.1 cannot be accessed by using SMB version 1 protocol.

Premium
Internal
Rating:
Category:
Deploy; Upgrade; Update; Migrate
Solution Id:
1107367
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