- Open cmd.exe using an administrator account.
- Go to the C:\Program Files\Trend Micro\Security Server\PCCSRV\wss\ directory.
- Uninstall the wss service using the following command:
AUInit.exe –uninstall –FRS
- Install wss service using the following command:
AUInit.exe –install –FRS
- Go to Services MMC and check if Smart Scan Pattern service appears in the list to know that it has been successfully installed.
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“Not Completed” error message appears when Smart Scan Pattern update reaches 100% in Worry-Free Business Security (WFBS)
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