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"SQLITE_BUSY[5]: database is locked" error appears in Deep Security Agent (DSA) 9.5

    • Updated:
    • 9 Oct 2015
    • Product/Version:
    • Deep Security 9.5
    • Platform:
    • Windows 2003 Server R2
    • Windows 2003 Small Business Server
    • Windows 2003 Small Business Server R2
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Essential Business Server
    • Windows 2008 Server Core
    • Windows 2008 Server Foundation
    • Windows 2008 Server R2
    • Windows 2008 Server R2 Datacenter
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Server R2 with Hyper-V(TM)
    • Windows 2008 Small Business Server
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Foundation R2
    • Windows 2012 Standard R2
    • Windows 8.1 32-bit
    • Windows 8.1 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary

When Real-time Integrity Monitoring feature of DSA is being used on Windows, the events "Get Events Failed" and "Agent/Appliance Error" may appear with the following description:

SQLITE_BUSY[5]: database is locked.

Event 728: Get Events Failed

Event 740: Agent/Appliance Error

System Events Summary

Details
Public

To resolve the issue, apply DSM 9.5 SP1 Patch 2. Go to Trend Micro Software Download Center to get a copy of this patch.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1107619
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