SMEX 10.2 automatically applies the "Pass" action on malformed emails that cannot be parsed or scanned. This may trigger a virus leak issue.
Learn how to get the Critical Patch 1 Build 3315, which has been released to address this problem.
Critical Patch 1 Build 3315 enables SMEX 10.2 to quarantine the unscannable malformed emails as "Unscannable Messages". The critical patch also sends the corresponding notifications based on the Virus Scan notification setting.
Customers who are running SMEX 10.2 should upgrade first to Service Pack 2 with Patch 2 before installing the Critical Patch 1 Build 3315.