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URLs to be allowed through the firewall of OfficeScan/Apex One

    • Updated:
    • 14 Jul 2021
    • Product/Version:
    • Apex One 2019
    • OfficeScan XG
    • Platform:
Summary

This article enumerates the URLs that should be allowed to pass through the firewall. These URLs are necessary for OfficeScan/Apex One to work properly.

Details
Public

Apex One On-Premise/SaaS Environment

ItemApex OneNote
Apex One(Mac)https://tmsm35-p.activeupdate.trendmicro.com/activeupdate/ 
https://tmsm35-p.activeupdate.trendmicro.co.jp/activeupdate/japan
Toolboxhttp://toolbox10-p.activeupdate.trendmicro.com/activeupdate 
http://toolbox10-p.activeupdate.trendmicro.co.jp/activeupdate/japan/
TM AUhttps://osce14-p.activeupdate.trendmicro.com/activeupdate 
Support Connectorhttps://support-connector-service.manage.trendmicro.com 
https://support-connector-service-staging.manage.trendmicro.com
https://support-connector-api.manage.trendmicro.com
https://supportconnectorpacks.manage.trendmicro.com
https://rpcollectedthings.blob.core.windows.net
TM pre-oprhttp://osce14-p.pre-opr-au.trendmicro.com/activeupdate 
Plug-in AUhttps://osce14-p.activeupdate.trendmicro.com/activeupdate 
Integrated SPN FRShttp://osce14-ilspn30-p.activeupdate.trendmicro.com/activeupdateServer only
Integrated SPS WRShttp://osce14-ilspn30wr-p.activeupdate.trendmicro.com/activeupdateServer only
Standalone SPS FRShttp://slspn30-p.activeupdate.trendmicro.com/activeupdate/Server only
Standalone SPS WRShttp://slspn30wr-p.activeupdate.trendmicro.com/activeupdate/Server only
 
Complimentary XDR*.xdr.trendmicro.com:443/For customers who have never had a Full/Trial iES license or EDR license can get complimentary XDR licenses for 10% of the licensed seats. These common URLs will need to be available for the server and agents.
*.xbc.trendmicro.com:443
*.mgcp.trendmicro.com:443
*.manage.trendmicro.com:443
*.xdr.trendmicro.co.jp:443 (Japan Region only)
TrendX-Filehttp://osce140-de-f.trx.trendmicro.com/ 
http://osce140-de-f.trx.trendmicro.com/
osce140-es-f.trx.trendmicro.com
osce140-fr-f.trx.trendmicro.com
osce140-it-f.trx.trendmicro.com
osce140-jp-f.trx.trendmicro.com
osce140-kr-f.trx.trendmicro.com
osce140-pl-f.trx.trendmicro.com
osce140-ru-f.trx.trendmicro.com
osce140-tc-f.trx.trendmicro.com
TrendX-Behaviorhttp://osce140-en-b.trx.trendmicro.com/ 
osce140-de-b.trx.trendmicro.com
osce140-es-b.trx.trendmicro.com
osce140-fr-b.trx.trendmicro.com
osce140-it-b.trx.trendmicro.com
osce140-jp-b.trx.trendmicro.com
osce140-kr-b.trx.trendmicro.com
osce140-pl-b.trx.trendmicro.com
osce140-ru-b.trx.trendmicro.com
osce140-tc-b.trx.trendmicro.com
TrendX coexist modehttp://oscecmp140-de-f.trx.trendmicro.com/ 
http://oscecmp140-en-f.trx.trendmicro.com/
http://oscecmp140-es-f.trx.trendmicro.com/
http://oscecmp140-fr-f.trx.trendmicro.com/
http://oscecmp140-it-f.trx.trendmicro.com/
http://oscecmp140-jp-f.trx.trendmicro.com/
http://oscecmp140-kr-f.trx.trendmicro.com/
http://oscecmp140-pl-f.trx.trendmicro.com/
http://oscecmp140-ru-f.trx.trendmicro.com/
http://oscecmp140-tc-f.trx.trendmicro.com/
Global Web Rating serverosce14-0-en.url.trendmicro.com 
http://osce14-0-jp.url.trendmicro.com/
http://osce14-0-tc.url.trendmicro.com/
http://osce14-0-de.url.trendmicro.com/
http://osce14-0-fr.url.trendmicro.com/
http://osce14-0-sp.url.trendmicro.com/
http://osce14-0-ru.url.trendmicro.com/
http://osce14-0-it.url.trendmicro.com/
http://osce14-0-po.url.trendmicro.com/
http://osce14-0-kr.url.trendmicro.com/
Global Smar Scan serverhttp://osce14.icrc.trendmicro.com/ 
http://osce14-jp.icrc.trendmicro.com/
SPN feedback serverhttp://osce140-de.fbs25.trendmicro.com/ 
http://osce140-en.fbs25.trendmicro.com/
http://osce140-es.fbs25.trendmicro.com/
http://osce140-fr.fbs25.trendmicro.com/
http://osce140-jp.fbs25.trendmicro.com/
http://osce140-pl.fbs25.trendmicro.com/
http://osce140-it.fbs25.trendmicro.com/
http://osce140-ru.fbs25.trendmicro.com/
http://osce140-tc.fbs25.trendmicro.com/
http://osce140-kr.fbs25.trendmicro.com/
Census serverhttps://osce14-en-census.trendmicro.com/ 
https://osce14-de-census.trendmicro.com/
https://osce14-fr-census.trendmicro.com/
https://osce14-es-census.trendmicro.com
https://osce14-it-census.trendmicro.com/
https://osce14-pl-census.trendmicro.com/
https://osce14-ru-census.trendmicro.com/
https://osce14-jp-census.trendmicro.com
https://osce14-kr-census.trendmicro.com/
https://osce14-tc-census.trendmicro.com/
Census server backuphttp://osce14bak-en-census.trendmicro.com/ 
http://osce14bak-de-census.trendmicro.com/
http://osce14bak-es-census.trendmicro.com/
http://osce14bak-fr-census.trendmicro.com/
http://osce14bak-it-census.trendmicro.com/
http://osce14bak-jp-census.trendmicro.com/
http://osce14bak-kr-census.trendmicro.com/
http://osce14bak-pl-census.trendmicro.com/
http://osce14bak-ru-census.trendmicro.com/
http://osce14bak-sc-census.trendmicro.com/
http://osce14bak-tc-census.trendmicro.com/
NFC Serverhttp://osce14-en.gfrbridge.trendmicro.com/ 
http://osce14-jp.gfrbridge.trendmicro.com/
http://osce14-tc.gfrbridge.trendmicro.com/
http://osce14-kr.gfrbridge.trendmicro.com/
http://osce14-de.gfrbridge.trendmicro.com/
http://osce14-fr.gfrbridge.trendmicro.com/
http://osce14-it.gfrbridge.trendmicro.com/
http://osce14-es.gfrbridge.trendmicro.com/
http://osce14-ru.gfrbridge.trendmicro.com/
http://osce14-po.gfrbridge.trendmicro.com/
 
License(PR) Serverhttp://licenseupdate.trendmicro.com/Server only
PR Feedback Serverhttps://licenseupdate.trendmicro.com/fb/bifconnect.ashxServer only
SPN Portalhttp://www.smartprotectionnetwork.com/ 
Global URL Feedback Portalhttp://reclassify.wrs.trendmicro.com/ 
Spyware Encyclopedia URLhttp://about-threats.trendmicro.com/us/search.aspx?p=$SPYWARE_NAME$ 
Spyware Encyclopedia URLhttp://about-threats.trendmicro.com/us/search.aspx?p=$SPYWARE_NAME$ 
Virus Encyclopedia URLhttp://threatinfo.trendmicro.com/vinfo/virusencyclo/default5.asp 

OfficeScan

The following URLs must be allowed through the firewall:

  • TMAU - https://osce12-p.activeupdate.trendmicro.com/activeupdate
  • Global Smart Scan Server - https://osce12.icrc.trendmicro.com/tmcss
  • Global Web Rating Server - http://osce12-0-en.url.trendmicro.com/
  • Smart Feedback - osce120-en.fbs25.trendmicro.com
  • NFC Server - http://osce12-en.grid-gfr.trendmicro.com
  • Standalone SPS FRS - http[s]://slspn30-p.activeupdate.trendmicro.com/activeupdate
  • Standalone SPS WRS - http[s]://slspn30wr-p.activeupdate.trendmicro.com/activeupdate
  • Integrated SPS FRS - https://osce12-ilspn30-p.activeupdate.trendmicro.com/activeupdate
  • Integrated SPS WRS - https://osce12-ilspn30wr-p.activeupdate.trendmicro.com/activeupdate/
  • License Server - http://licenseupdate.trendmicro.com/ollu/license_update.aspx
  • PR Feedback Server - https://licenseupdate.trendmicro.com/fb/bifconnect.ashx
  • Census server - osce12-en.census.trendmicro.com
  • Predictive Machine Learning - osce120-en-f.trx.trendmicro.com; osce120-en-b.trx.trendmicro.com
  • Census server - isps300-en.census.trendmicro.com

  • TMAU - https://osce12-p.activeupdate.trendmicro.com/activeupdate
  • Global Smart Scan Server - https://osce12.icrc.trendmicro.com/tmcss
  • Global Web Rating Server - http://osce12-0-en.url.trendmicro.com/
  • Smart Feedback - osce120-en.fbs25.trendmicro.com
  • NFC Server - http://osce12-en.grid-gfr.trendmicro.com
  • Standalone SPS FRS - http[s]://slspn30-p.activeupdate.trendmicro.com/activeupdate
  • Standalone SPS WRS - http[s]://slspn30wr-p.activeupdate.trendmicro.com/activeupdate
  • Integrated SPS FRS - https://osce12-ilspn30-p.activeupdate.trendmicro.com/activeupdate
  • Integrated SPS WRS - https://osce12-ilspn30wr-p.activeupdate.trendmicro.com/activeupdate/
  • License Server - http://licenseupdate.trendmicro.com/ollu/license_update.aspx
  • PR Feedback Server - https://licenseupdate.trendmicro.com/fb/bifconnect.ashx
  • Census server - osce12-en.census.trendmicro.com
  • Predictive Machine Learning - osce120-sp1-en-f.trx.trendmicro.com ; osce120-sp1-en-b.trx.trendmicro.com; oscecmp120-sp1-en-f.trx.trendmicro.com
  • Census server - isps300-en.census.trendmicro.com
  • osce12-en-census.trendmicro.com
 
The IP of each URL may differ based on the user’s location.
 

The Global Smart Scan Server and Global Web Rating Server URLs are used by OfficeScan agents when they have an internet connection but are not connected to an OfficeScan server (i.e. Home or Public Networks).

For the list of required ports and protocols for the firewall, refer to the following article: Ports and protocols used by OfficeScan (OSCE) that should be allowed through a firewall or router.

The list above does not include the URLs needed by the standalone smartscan server (SPS).

Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1107850
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