Trend Micro - Securing Your Journey to the Cloud Business
Success
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

URLs to be allowed through the firewall of OfficeScan/Apex One

    • Updated:
    • 27 Apr 2021
    • Product/Version:
    • Apex One 2019
    • Apex One All.All
    • OfficeScan 11.0
    • OfficeScan 11.0
    • OfficeScan XG
    • OfficeScan XG.All
    • Platform:
    • Windows 2008 Server R2 Enterprise
    • Windows 2012 Datacenter R2
Summary

This article enumerates the URLs that should be allowed to pass through the firewall. These URLs are necessary for OSCE to work properly.

Details
Public

OfficeScan

The following URLs must be allowed through the firewall:

  • TM AU - http://osce106sp2-p.activeupdate.trendmicro.com/activeupdate
  • OSCE Plug-in AU - http://osce106sp2-p.activeupdate.trendmicro.com/activeupdate
  • Local SPN AU – FRS - http://osce106-ilspn25-p.activeupdate.trendmicro.com/activeupdate
  • Local SPN AU – WRS - http://osce106-ilspn25wr-p.activeupdate.trendmicro.com/activeupdate
  • Global Web Rating server - http://osce10-6-en.url.trendmicro.com
  • Global Smart Scan Server - https://osce106.icrc.trendmicro.com/tmcss
  • Global Feedback Server - http://osce106-en.fbs10.trendmicro.com
  • Global Census server - http://officescan-en.census.trendmicro.com
  • NFC Server - http://oscex-en.nfc.trendmicro.com
  • PR OLU Server - http://licenseupdate.trendmicro.com/ollu/license_update.aspx
  • PR Feedback Server - https://licenseupdate.trendmicro.com/FB/license_update.aspx
  • SPN Portal - http://www.smartprotectionnetwork.com
  • Global URL Feedback Portal - http://reclassify.wrs.trendmicro.com
  • Spyware_Encyclopedia_URL - http://www.trendmicro.com/vinfo/grayware/ve_graywareDetails.asp
  • Virus_Encyclopedia_URL - http://threatinfo.trendmicro.com/vinfo/virusencyclo/default5.asp

  • TMAU - http://osce11-p.activeupdate.trendmicro.com/activeupdate
  • Global Smart Scan Server - https://osce11.icrc.trendmicro.com/tmcss
  • Global Web Rating Server - http://osce11-0-en.url.trendmicro.com/
  • Smart Feedback - osce110-en.fbs10.trendmicro.com
  • NFC Server - http://oscex-en.nfc.trendmicro.com
  • Standalone SPS FRS - http://slspn30-p.activeupdate.trendmicro.com/activeupdate/
  • Standalone SPS WRS - http://slspn30wr-p.activeupdate.trendmicro.com/activeupdate/
  • Integrated SPS FRS - http://osce11-ilspn30-p.activeupdate.trendmicro.com/activeupdate/
  • Integrated SPS WRS - http://osce11-ilspn30wr-p.activeupdate.trendmicro.com/activeupdate/
  • License Server - http://licenseupdate.trendmicro.com/
  • PR Feedback Server - http://licenseupdate2.trendmicro.com/
  • Census server - osce11-en.census.trendmicro.com

  • TMAU - https://osce12-p.activeupdate.trendmicro.com/activeupdate
  • Global Smart Scan Server - https://osce12.icrc.trendmicro.com/tmcss
  • Global Web Rating Server - http://osce12-0-en.url.trendmicro.com/
  • Smart Feedback - osce120-en.fbs25.trendmicro.com
  • NFC Server - http://osce12-en.grid-gfr.trendmicro.com
  • Standalone SPS FRS - http[s]://slspn30-p.activeupdate.trendmicro.com/activeupdate
  • Standalone SPS WRS - http[s]://slspn30wr-p.activeupdate.trendmicro.com/activeupdate
  • Integrated SPS FRS - https://osce12-ilspn30-p.activeupdate.trendmicro.com/activeupdate
  • Integrated SPS WRS - https://osce12-ilspn30wr-p.activeupdate.trendmicro.com/activeupdate/
  • License Server - http://licenseupdate.trendmicro.com/ollu/license_update.aspx
  • PR Feedback Server - https://licenseupdate.trendmicro.com/fb/bifconnect.ashx
  • Census server - osce12-en.census.trendmicro.com
  • Predictive Machine Learning - osce120-en-f.trx.trendmicro.com; osce120-en-b.trx.trendmicro.com
  • Census server - isps300-en.census.trendmicro.com

  • TMAU - https://osce12-p.activeupdate.trendmicro.com/activeupdate
  • Global Smart Scan Server - https://osce12.icrc.trendmicro.com/tmcss
  • Global Web Rating Server - http://osce12-0-en.url.trendmicro.com/
  • Smart Feedback - osce120-en.fbs25.trendmicro.com
  • NFC Server - http://osce12-en.grid-gfr.trendmicro.com
  • Standalone SPS FRS - http[s]://slspn30-p.activeupdate.trendmicro.com/activeupdate
  • Standalone SPS WRS - http[s]://slspn30wr-p.activeupdate.trendmicro.com/activeupdate
  • Integrated SPS FRS - https://osce12-ilspn30-p.activeupdate.trendmicro.com/activeupdate
  • Integrated SPS WRS - https://osce12-ilspn30wr-p.activeupdate.trendmicro.com/activeupdate/
  • License Server - http://licenseupdate.trendmicro.com/ollu/license_update.aspx
  • PR Feedback Server - https://licenseupdate.trendmicro.com/fb/bifconnect.ashx
  • Census server - osce12-en.census.trendmicro.com
  • Predictive Machine Learning - osce120-sp1-en-f.trx.trendmicro.com ; osce120-sp1-en-b.trx.trendmicro.com; oscecmp120-sp1-en-f.trx.trendmicro.com
  • Census server - isps300-en.census.trendmicro.com
  • osce12-en-census.trendmicro.com
 
The IP of each URL may differ based on the user’s location.
 

The Global Smart Scan Server and Global Web Rating Server URLs are used by OfficeScan agents when they have an internet connection but are not connected to an OfficeScan server (i.e. Home or Public Networks).

For the list of required ports and protocols for the firewall, refer to the following article: Ports and protocols used by OfficeScan (OSCE) that should be allowed through a firewall or router.

The list above does not include the URLs needed by the standalone smartscan server (SPS).

Apex One On-Premise Environment

ItemApex OneNote
TM AUhttps://osce14-p.activeupdate.trendmicro.com/activeupdate 
TM pre-oprhttp://osce14-p.pre-opr-au.trendmicro.com/activeupdate 
Plug-in AUhttps://osce14-p.activeupdate.trendmicro.com/activeupdate 
Integrated SPN FRShttp://osce14-ilspn30-p.activeupdate.trendmicro.com/activeupdateServer only
Integrated SPS WRShttp://osce14-ilspn30wr-p.activeupdate.trendmicro.com/activeupdateServer only
Standalone SPS FRShttp://slspn30-p.activeupdate.trendmicro.com/activeupdate/Server only
Standalone SPS WRShttp://slspn30wr-p.activeupdate.trendmicro.com/activeupdate/Server only
 
Complimentary XDR*.xdr.trendmicro.com:443/For customers who have never had a Full/Trial iES license or EDR license can get complimentary XDR licenses for 10% of the licensed seats. These common URLs will need to be available for the server and agents.
*.xbc.trendmicro.com:443
*.mgcp.trendmicro.com:443
*.manage.trendmicro.com:443
TrendX-Filehttp://osce140-de-f.trx.trendmicro.com/ 
http://osce140-de-f.trx.trendmicro.com/
osce140-es-f.trx.trendmicro.com
osce140-fr-f.trx.trendmicro.com
osce140-it-f.trx.trendmicro.com
osce140-jp-f.trx.trendmicro.com
osce140-kr-f.trx.trendmicro.com
osce140-pl-f.trx.trendmicro.com
osce140-ru-f.trx.trendmicro.com
osce140-tc-f.trx.trendmicro.com
TrendX-Behaviorhttp://osce140-en-b.trx.trendmicro.com/ 
osce140-de-b.trx.trendmicro.com
osce140-es-b.trx.trendmicro.com
osce140-fr-b.trx.trendmicro.com
osce140-it-b.trx.trendmicro.com
osce140-jp-b.trx.trendmicro.com
osce140-kr-b.trx.trendmicro.com
osce140-pl-b.trx.trendmicro.com
osce140-ru-b.trx.trendmicro.com
osce140-tc-b.trx.trendmicro.com
TrendX coexist modehttp://oscecmp140-de-f.trx.trendmicro.com/ 
http://oscecmp140-en-f.trx.trendmicro.com/
http://oscecmp140-es-f.trx.trendmicro.com/
http://oscecmp140-fr-f.trx.trendmicro.com/
http://oscecmp140-it-f.trx.trendmicro.com/
http://oscecmp140-jp-f.trx.trendmicro.com/
http://oscecmp140-kr-f.trx.trendmicro.com/
http://oscecmp140-pl-f.trx.trendmicro.com/
http://oscecmp140-ru-f.trx.trendmicro.com/
http://oscecmp140-tc-f.trx.trendmicro.com/
Global Web Rating serverosce14-0-en.url.trendmicro.com 
http://osce14-0-jp.url.trendmicro.com/
http://osce14-0-tc.url.trendmicro.com/
http://osce14-0-de.url.trendmicro.com/
http://osce14-0-fr.url.trendmicro.com/
http://osce14-0-sp.url.trendmicro.com/
http://osce14-0-ru.url.trendmicro.com/
http://osce14-0-it.url.trendmicro.com/
http://osce14-0-po.url.trendmicro.com/
http://osce14-0-kr.url.trendmicro.com/
Global Smar Scan serverhttp://osce14.icrc.trendmicro.com/ 
http://osce14-jp.icrc.trendmicro.com/
SPN feedback serverhttp://osce140-de.fbs25.trendmicro.com/ 
http://osce140-en.fbs25.trendmicro.com/
http://osce140-es.fbs25.trendmicro.com/
http://osce140-fr.fbs25.trendmicro.com/
http://osce140-jp.fbs25.trendmicro.com/
http://osce140-pl.fbs25.trendmicro.com/
http://osce140-it.fbs25.trendmicro.com/
http://osce140-ru.fbs25.trendmicro.com/
http://osce140-tc.fbs25.trendmicro.com/
http://osce140-kr.fbs25.trendmicro.com/
Census serverhttps://osce14-en-census.trendmicro.com/ 
https://osce14-de-census.trendmicro.com/
https://osce14-fr-census.trendmicro.com/
https://osce14-es-census.trendmicro.com
https://osce14-it-census.trendmicro.com/
https://osce14-pl-census.trendmicro.com/
https://osce14-ru-census.trendmicro.com/
https://osce14-jp-census.trendmicro.com
https://osce14-kr-census.trendmicro.com/
https://osce14-tc-census.trendmicro.com/
Census server backuphttp://osce14bak-en-census.trendmicro.com/ 
http://osce14bak-de-census.trendmicro.com/
http://osce14bak-es-census.trendmicro.com/
http://osce14bak-fr-census.trendmicro.com/
http://osce14bak-it-census.trendmicro.com/
http://osce14bak-jp-census.trendmicro.com/
http://osce14bak-kr-census.trendmicro.com/
http://osce14bak-pl-census.trendmicro.com/
http://osce14bak-ru-census.trendmicro.com/
http://osce14bak-sc-census.trendmicro.com/
http://osce14bak-tc-census.trendmicro.com/
NFC Serverhttp://osce14-en.gfrbridge.trendmicro.com/ 
http://osce14-jp.gfrbridge.trendmicro.com/
http://osce14-tc.gfrbridge.trendmicro.com/
http://osce14-kr.gfrbridge.trendmicro.com/
http://osce14-de.gfrbridge.trendmicro.com/
http://osce14-fr.gfrbridge.trendmicro.com/
http://osce14-it.gfrbridge.trendmicro.com/
http://osce14-es.gfrbridge.trendmicro.com/
http://osce14-ru.gfrbridge.trendmicro.com/
http://osce14-po.gfrbridge.trendmicro.com/
 
License(PR) Serverhttp://licenseupdate.trendmicro.com/Server only
PR Feedback Serverhttps://licenseupdate.trendmicro.com/fb/bifconnect.ashxServer only
SPN Portalhttp://www.smartprotectionnetwork.com/ 
Global URL Feedback Portalhttp://reclassify.wrs.trendmicro.com/ 
Spyware Encyclopedia URLhttp://about-threats.trendmicro.com/us/search.aspx?p=$SPYWARE_NAME$ 
Spyware Encyclopedia URLhttp://about-threats.trendmicro.com/us/search.aspx?p=$SPYWARE_NAME$ 
Virus Encyclopedia URLhttp://threatinfo.trendmicro.com/vinfo/virusencyclo/default5.asp 
Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1107850
Feedback
Did this article help you?

Thank you for your feedback!

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles

This website uses cookies for website functionality and traffic analytics. Our Cookie Notice provides more information and explains how to amend your cookie settings.

Learn More Ok, got it