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Configuring iOS Device Enrollment Program (DEP) in Mobile Security (TMMS) for Enterprise

    • Updated:
    • 30 Apr 2015
    • Product/Version:
    • Mobile Security for Enterprise 9.0
    • Mobile Security for Enterprise 9.1
    • Mobile Security for Enterprise 9.2
    • Platform:
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2000 Advanced Server
    • Windows 2000 Datacenter Server
    • Windows 2000 Professional
    • Windows 2000 Server
    • Windows 2000 Small Business Server
    • Windows 2003 Compute Cluster Server
    • Windows 2003 Datacenter
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Home Server
    • Windows 2003 Server R2
    • Windows 2003 Small Business Server
    • Windows 2003 Small Business Server R2
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2003 Web Server 64-bit
    • Windows 2003 Web Server Edition
Summary

Learn how to configure iOS Device Enrollment Program (DEP) in Mobile Security (TMMS) for Enterprise.

Details
Public
  1. Configure the Local Communication Server (LCS) host name and certificate you want to use.
  2. When using iOS DEP in TMMS, you need to disable Simple Certificate Enrollment Protocol (SCEP). It is because DEP will deploy profile during iOS device activation, and the process cannot be interrupted.
    To disable SCEP:
    1. Log on to the administrator console.
    2. Go to Administration > Communication Server Settings > iOS Settings.
    3. Under the Simple Certificate Enrollment Protocol (SCEP) Settings field, make sure that the Enable SCEP checkbox is not ticked.
      Simple Certificate Enrollment Protocol (SCEP) Settings
  3. Configure DEP and activate your iOS device.
    Example of DEP enabled settings:
    Device Enrollment Program (DEP) Configuration
    If you already configured DEP profile, do not change the LCS host name or update the LCS certificate with CertConfigTool.exe because this may cause device failure to enroll to the TMMS server. The DEP profile contains LCS host name and certificate and the profile will not update when you change information related to LCS.
    For DEP devices to be able to enroll again, restart the Management Server Windows service and log on to management console to save the DEP profile settings again. When using DEP, the system time of the Management Server should be correct. Otherwise, Management Server won’t be able to communicate with DEP service.The iOS device will automatically enroll to TMMS server after the DEP configuration.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy; Install; Register
Solution Id:
1108580
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