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Troubleshoooting "/sbin/kpartx: relocation error" issues while encrypting the device in SecureCloud

    • Updated:
    • 17 Apr 2015
    • Product/Version:
    • SecureCloud as a Service 3.7
    • Platform:
    • CentOS 6 32-bit
    • CentOS 6 64-bit
    • Linux - Red Hat RHEL 6 32-bit
    • Linux - Red Hat RHEL 6 64-bit
    • Linux - SuSE 10
    • Linux - SuSE 10 64-bit
    • Linux - SuSE 11
    • Linux - SuSE 11 64-bit
    • Ubuntu 10.04 64-bit
    • Ubuntu 10.1 32-bit
    • Ubuntu 10.1 64-bit
    • Ubuntu 11.04 32-bit
    • Ubuntu 11.04 64-bit
    • Ubuntu 12.04 32-bit
    • Ubuntu 12.04 64-bit
Summary

In Linux platforms, SecureCloud uses kpartx in the device mounting process. The kpartx package depends on device mapper. However, there are some dependency issues on kpartx. For example, once kpartx is upgraded, the device mapper may not be upgraded.

At some point, disk encryption may fail and security.log will show the following:

INFO  system output: /sbin/kpartx: relocation error: /sbin/kpartx: symbol dm_task_get_info_with_deferred_remove, version Base not defined in file libdevmapper.so.1.02 with link time reference
Details
Public

This is not a bug of SecureCloud. This issue happens during the upgrade of kpartx, while the device mapper is not upgraded accordingly.

To resolve the issue, upgrade the device mapper package manually.

Run the following command:

RedHat/CentOS:

# yum update device-mapper

SUSE:

# zypper update device-mapper

Ubuntu:

$ sudo apt-get update device-mapper

Premium
Internal
Rating:
Category:
Troubleshoot; Upgrade
Solution Id:
1108762
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