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Unable to download folder or multiple files and upload folder on Mac Safari

    • Updated:
    • 27 Apr 2015
    • Product/Version:
    • SafeSync for Business 5.1
    • Platform:
    • N/A N/A
Summary

Since Safari’s default security setting is more restrictive starting from 6.1, the plug-in cannot access personal data and documents.

The following functions are impacted in SafeSync:

  • Upload Folders

  • Download a folder

  • Download multi-files at once

Details
Public

To access personal data and documents, set Safari browser in Unsafe Mode:

  1. Open Safari and navigate to Preferences.
  2. Under the Security tab, click Website Settings in the Internet Plug-ins item.
  3. Select Java on the left pane, then set currently open websites to Run in Unsafe Mode.

You should now access personal documents.

You may refer to Safari Help for more information regarding Safari Preferences. Below are similar cases for reference:

Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1110053
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