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Known issues in Worry-Free Business Security Services (WFBS-SVC) 5.7 Service Pack (SP) 1

    • Updated:
    • 7 Apr 2016
    • Product/Version:
    • Worry-Free Business Security Services 3.0
    • Worry-Free Business Security Services 3.6
    • Worry-Free Business Security Services 3.7
    • Worry-Free Business Security Services 5.7
    • Worry-Free Business Security Services for Dell 3.5
    • Worry-Free Business Security Services for Dell 3.6
    • Worry-Free Business Security Services for Dell 3.7
    • Platform:
    • N/A N/A
Summary

Learn about the common issues in WFBS-SVC 5.7 SP 1. 

Details
Public
DescriptionComment
The Microsoft Edge cannot support Web Reputation and URL filtering when using the HTTPS protocol.The Microsoft Edge browser currently does not support plugins.
The Microsoft Edge does not support installation link to change the domain.The Microsoft Edge does not fully support lookback mechanism.
Users must upgrade Security Agents to Worry-Free Business Security Services 5.7 Service Pack 1 before upgrading to Windows 10.Security Agents running on Windows 7, 8, or 8.1 endpoints are uninstalled when upgrading an endpoint to Windows 10. After Windows 10 is successfully installed, a toast notification will appear to initiate the Security Agent reinstallation on the new operating system.
Some features of the web console do not work when viewed using Internet Explorer (IE) browser in Compatibility Mode.IE8 browser in compatibility mode will be treated as IE7. WFBS-SVC does not support IE 7 officially in this release.
On Windows 10 systems, WFBS-SVC alerts may be hidden behind the Microsoft Edge browser window.The order of Edge (Windows Store app) is higher than the usual Windows desktop app. Hence, Agent alert cannot display in front of Edge browser.
Premium
Internal
Rating:
Category:
Troubleshoot; SPEC; Register
Solution Id:
1112030
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