Upgrading language to another version causes issues in Worry-Free Business Security (WFBS)

- Updated:
- 24 Nov 2016
- Product/Version:
- Worry-Free Business Security Standard/Advanced 7.0
- Worry-Free Business Security Standard/Advanced 8.0
- Worry-Free Business Security Standard/Advanced 9.0
- Platform:
- Windows 2000 Advanced Server
- Windows 2000 Professional
- Windows 2000 Server
- Windows 2003 Enterprise
- Windows 2003 Server R2
- Windows 2003 Small Business Server
- Windows 2003 Small Business Server R2
- Windows 2003 Standard
- Windows 2008 Enterprise
- Windows 2008 Essential Business Server
- Windows 2008 Server R2
- Windows 2008 Small Business Server
- Windows 2008 Standard
- Windows 2011 Small Business Server Essentials
- Windows 2011 Small Business Server Standard
- Windows 2012 Enterprise
- Windows 2012 Server Essentials
- Windows 2012 Standard R2
- Windows 2012 Web Server Edition
- Windows 7 32-bit
- Windows 7 64-bit
- Windows 8 32-bit
- Windows 8 64-bit
- Windows 8.1 32-bit
- Windows 8.1 64-bit
- Windows Mobile 5 Pocket PC
- Windows Vista 32-bit
- Windows Vista 64-bit
- Windows XP Home
- Windows XP Professional
- Windows XP Tablet PC

Summary

The WFBS setup program enables program installation without verifying the language version of the older version. For this reason, issues are encountered since upgrading to a different language is not supported.

Details

To resolve the issue:

Previous settings will be lost upon doing the procedure below. Thus, you need to configure the product again.

Remove the older product version.
Clients should first be uninstalled before changing to another language in WFBS.
Install the new version that has the new language.

Rating:

Category:

Troubleshoot; Update

Solution Id:

1112135

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