When there is a need to modify the firewall settings to allow agent-server communication or file download, the following domain names can be whitelisted:

• trendmicro.com
• trendmicro.co.jp
• trendmicro.com.cn

The following can be whitelisted so that there is no need to specify different component URLs:

NABU Servers

• [Portal] wfbs-svc-nabu.trendmicro.com
• [Agent access layer] wfbs-svc-nabu-aal.trendmicro.com
• [Mobile agent access] wfbs-svc-nabu-mobile-aal.trendmicro.com
• [User behavior tracking system] saasubt.trendmicro.com
• [Hotfix/pkg Download] wfbs-svc-dl-nabu.trendmicro.com
• [Japan Download server] wfbs-svc-dl-tokyo.trendmicro.com
• [China Download server] cnbj-wfbs-svc-cnbj-aal.trendmicro.com.cn

EMEA Servers

• [Portal] wfbs-svc-emea.trendmicro.com
• [Agent access layer] wfbs-svc-emea-aal.trendmicro.com
• [Mobile agent access] wfbs-svc-emea-mobile-aal.trendmicro.com
• [User behavior tracking system] saasubt.trendmicro.com
• [Hotfix/pkg Download] wfbs-svc-dl-emea.trendmicro.com

OPR

• [Global OPR] http://wfbs-svc30-p.activeupdate.trendmicro.com
• [JP Official] http://wfbs-svc30-p.activeupdate.trendmicro.co.jp
• [SC Official] http://wfbs-svc30-p.activeupdate.trendmicro.com.cn

Pre-OPR

• [Global Pre- OPR] _http://wfbs-svc30-p.pre-opr-au.trendmicro.com
• [Pre-OPR] http://wfbs-svc30-p.pre-opr-au.trendmicro.co.jp

• [EN/Global] wfbssvc65.icrc.trendmicro.com
• [JP] wfbssvc65-jp.icrc.trendmicro.com

• wfbs-svc65-da.url.trendmicro.com
• wfbs-svc65-de.url.trendmicro.com
• wfbs-svc65-en.url.trendmicro.com
• wfbs-svc65-fr.url.trendmicro.com
• wfbs-svc65-it.url.trendmicro.com
• wfbs-svc65-jp.url.trendmicro.com
• wfbs-svc65-nl.url.trendmicro.com
• wfbs-svc65-no.url.trendmicro.com
• wfbs-svc65-pl.url.trendmicro.com
• wfbs-svc65-pt.url.trendmicro.com
• wfbs-svc65-ru.url.trendmicro.com
• wfbs-svc65-sp.url.trendmicro.com
• wfbs-svc65-sv.url.trendmicro.com
• wfbs-svc65-sc.url.trendmicro.com
• wfbs-svc65-tc.url.trendmicro.com
• wfbs-svc65-tr.url.trendmicro.com
• backup36.url.trendmicro.com

• wfbss660-de.fbs25.trendmicro.com
• wfbss660-en.fbs25.trendmicro.com
• wfbss660-es.fbs25.trendmicro.com
• wfbss660-fr.fbs25.trendmicro.com
• wfbss660-ja.fbs25.trendmicro.com
• wfbss660-sc.fbs25.trendmicro.com
• wfbss660-tc.fbs25.trendmicro.com
• wfbss660-it.fbs25.trendmicro.com
• wfbss660-pl.fbs25.trendmicro.com
• wfbss660-tr.fbs25.trendmicro.com
• wfbss660-en.fbs25.trendmicro.com
• wfbss660-pt.fbs25.trendmicro.com
• wfbss660-nl.fbs25.trendmicro.com
• wfbss660-sv.fbs25.trendmicro.com
• wfbss660-da.fbs25.trendmicro.com
• wfbss660-nb.fbs25.trendmicro.com

• wfbs-svc66-ja-b.trx.trendmicro.com
• wfbs-svc66-ja-f.trx.trendmicro.com
• wfbs-svc66-da-f.trx.trendmicro.com
• wfbs-svc66-de-f.trx.trendmicro.com
• wfbs-svc66-en-f.trx.trendmicro.com
• wfbs-svc66-es-f.trx.trendmicro.com
• wfbs-svc66-fr-f.trx.trendmicro.com
• wfbs-svc66-it-f.trx.trendmicro.com
• wfbs-svc66-nl-f.trx.trendmicro.com
• wfbs-svc66-no-f.trx.trendmicro.com
• wfbs-svc66-pl-f.trx.trendmicro.com
• wfbs-svc66-pt-f.trx.trendmicro.com
• wfbs-svc66-ru-f.trx.trendmicro.com
• wfbs-svc66-sv-f.trx.trendmicro.com
• wfbs-svc66-tr-f.trx.trendmicro.com
• wfbs-svc66-zh-cn-f.trx.trendmicro.com
• wfbs-svc66-zh-tw-f.trx.trendmicro.com
• wfbs-svc66-da-b.trx.trendmicro.com
• wfbs-svc66-de-b.trx.trendmicro.com
• wfbs-svc66-en-b.trx.trendmicro.com
• wfbs-svc66-es-b.trx.trendmicro.com
• wfbs-svc66-fr-b.trx.trendmicro.com
• wfbs-svc66-it-b.trx.trendmicro.com
• wfbs-svc66-nl-b.trx.trendmicro.com
• wfbs-svc66-no-b.trx.trendmicro.com
• wfbs-svc66-pl-b.trx.trendmicro.com
• wfbs-svc66-pt-b.trx.trendmicro.com
• wfbs-svc66-ru-b.trx.trendmicro.com
• wfbs-svc66-sv-b.trx.trendmicro.com
• wfbs-svc66-tr-b.trx.trendmicro.com
• wfbs-svc66-zh-cn-b.trx.trendmicro.com
• wfbs-svc66-zh-tw-b.trx.trendmicro.com

• housecall7-ssa-p.activeupdate.trendmicro.com/activeupdate
• housecall7-ssa-p.activeupdate.trendmicro.com/activeupdate
• attk-en.census.trendmicro.com
• housecall71.nfc.trendmicro.com
• wfbssvc63-attk.icrc.trendmicro.com/ss/

• wfbss65-da.gfrbridge.trendmicro.com
• wfbss65-de.gfrbridge.trendmicro.com
• wfbss57-de.grid-gfr.trendmicro.com
• wfbss65-en-us.gfrbridge.trendmicro.com
• wfbss65-es.gfrbridge.trendmicro.com
• wfbss65-fr.gfrbridge.trendmicro.com
• wfbss65-it.gfrbridge.trendmicro.com
• wfbss65-no.gfrbridge.trendmicro.com
• wfbss65-nl.gfrbridge.trendmicro.com
• wfbss65-pl.gfrbridge.trendmicro.com
• wfbss65-pt-br.gfrbridge.trendmicro.com
• wfbss65-ru.gfrbridge.trendmicro.com
• wfbss65-sv.gfrbridge.trendmicro.com
• wfbss65-tr.gfrbridge.trendmicro.com
• wfbss65-zh-cn.gfrbridge.trendmicro.com
• wfbss65-zh-tw.gfrbridge.trendmicro.com
• wfbss65-ja.gfrbridge.trendmicro.com

• wfbs-svc650-da-census.trendmicro.com
• wfbs-svc650-de-census.trendmicro.com
• wfbs-svc550-de.census.trendmicro.com
• wfbs-svc650-en-census.trendmicro.com
• wfbs-svc650-sp-census.trendmicro.com
• wfbs-svc650-fr-census.trendmicro.com
• wfbs-svc650-it-census.trendmicro.com
• wfbs-svc650-no-census.trendmicro.com
• wfbs-svc650-nl-census.trendmicro.com
• wfbs-svc650-pl-census.trendmicro.com
• wfbs-svc650-pt-census.trendmicro.com
• wfbs-svc650-ru-census.trendmicro.com
• wfbs-svc650-sv-census.trendmicro.com
• wfbs-svc650-tr-census.trendmicro.com
• wfbs-svc650-zh-sc-census.trendmicro.com
• wfbs-svc650-zh-tc-census.trendmicro.com
• wfbs-svc650-jp-census.trendmicro.com

• cspi.trendmicro.com/

• api.cad.trendmicro.com/

• asm-nabu.wfbs-svc.trendmicro.com
• asm-emea.wfbs-svc.trendmicro.com

• hotfix-nabu.wfbs-svc.trendmicro.com
• hotfix-emea.wfbs-svc.trendmicro.com