This article provides the different URLs used by WFBS-SVC and can be used as reference for troubleshooting purposes (e.g. whitelisting from firewall or proxy server).
Click any of the following to see the URLs:
When there is a need to modify the firewall settings to allow agent-server communication or file download, the following domain names can be whitelisted:
- trendmicro.com
- trendmicro.co.jp
- trendmicro.com.cn
The following can be whitelisted so that there is no need to specify different component URLs:
NABU Servers
- [Portal] wfbs-svc-nabu.trendmicro.com
- [Agent access layer] wfbs-svc-nabu-aal.trendmicro.com
- [Mobile agent access] wfbs-svc-nabu-mobile-aal.trendmicro.com
- [User behavior tracking system] saasubt.trendmicro.com
- [Hotfix/pkg Download] wfbs-svc-dl-nabu.trendmicro.com
- [Japan Download server] wfbs-svc-dl-tokyo.trendmicro.com
- [China Download server] cnbj-wfbs-svc-cnbj-aal.trendmicro.com.cn
EMEA Servers
- [Portal] wfbs-svc-emea.trendmicro.com
- [Agent access layer] wfbs-svc-emea-aal.trendmicro.com
- [Mobile agent access] wfbs-svc-emea-mobile-aal.trendmicro.com
- [User behavior tracking system] saasubt.trendmicro.com
- [Hotfix/pkg Download] wfbs-svc-dl-emea.trendmicro.com
OPR
- [Global OPR] http://wfbs-svc30-p.activeupdate.trendmicro.com
- [JP Official] http://wfbs-svc30-p.activeupdate.trendmicro.co.jp
- [SC Official] http://wfbs-svc30-p.activeupdate.trendmicro.com.cn
Pre-OPR
- [Global Pre- OPR] _http://wfbs-svc30-p.pre-opr-au.trendmicro.com
- [Pre-OPR] http://wfbs-svc30-p.pre-opr-au.trendmicro.co.jp
- [EN/Global] wfbssvc61.icrc.trendmicro.com
- [JP] wfbssvc61-jp.icrc.trendmicro.com
- [EN/Global] wfbssvc51.icrc.trendmicro.com
- [JP] wfbssvc51-jp.icrc.trendmicro.com
- [SC] wfbssvc51-sc.icrc.trendmicro.com
- wfbs-svc50-ar.url.trendmicro.com
- wfbs-svc50-cs.url.trendmicro.com
- wfbs-svc50-da.url.trendmicro.com
- wfbs-svc50-de.url.trendmicro.com
- wfbs-svc50-el.url.trendmicro.com
- wfbs-svc50-en.url.trendmicro.com
- wfbs-svc50-fr.url.trendmicro.com
- wfbs-svc50-he.url.trendmicro.com
- wfbs-svc50-it.url.trendmicro.com
- wfbs-svc50-jp.url.trendmicro.com
- wfbs-svc50-kr.url.trendmicro.com
- wfbs-svc50-nl.url.trendmicro.com
- wfbs-svc50-no.url.trendmicro.com
- wfbs-svc50-pl.url.trendmicro.com
- wfbs-svc50-pt.url.trendmicro.com
- wfbs-svc50-ru.url.trendmicro.com
- wfbs-svc50-sp.url.trendmicro.com
- wfbs-svc50-sv.url.trendmicro.com
- wfbs-svc50-sc.url.trendmicro.com
- wfbs-svc50-tc.url.trendmicro.com
- wfbs-svc50-th.url.trendmicro.com
- wfbs-svc50-tr.url.trendmicro.com
- backup36.url.trendmicro.com
- wfbs-svc500-en.fbs10.trendmicro.com
- wfbs-svc500-jp.fbs10.trendmicro.com
- wfbs-svc500-tc.fbs10.trendmicro.com
- wfbs-svc500-sc.fbs10.trendmicro.com
- wfbs-svc500-kr.fbs10.trendmicro.com
- wfbs-svc500-it.fbs10.trendmicro.com
- wfbs-svc500-sp.fbs10.trendmicro.com
- wfbs-svc500-pt.fbs10.trendmicro.com
- wfbs-svc500-de.fbs10.trendmicro.com
- wfbs-svc500-fr.fbs10.trendmicro.com
- wfbs-svc500-nl.fbs10.trendmicro.com
- wfbs-svc500-sv.fbs10.trendmicro.com
- wfbs-svc500-da.fbs10.trendmicro.com
- wfbs-svc500-no.fbs10.trendmicro.com
- wfbs-svc500-ru.fbs10.trendmicro.com
- wfbs-svc500-pl.fbs10.trendmicro.com
- wfbs-svc500-cs.fbs10.trendmicro.com
- wfbs-svc500-tr.fbs10.trendmicro.com
- wfbs-svc500-el.fbs10.trendmicro.com
- wfbs-svc500-he.fbs10.trendmicro.com
- wfbs-svc500-ar.fbs10.trendmicro.com
- wfbs-svc500-th.fbs10.trendmicro.com
- wfbs-svc61-ja-b.trx.trendmicro.com
- wfbs-svc61-ja-f.trx.trendmicro.com
- housecall7-ssa-p.activeupdate.trendmicro.com/activeupdate
- attk-en.census.trendmicro.com
- housecall71.nfc.trendmicro.com
- wfbssvc63-attk.icrc.trendmicro.com/ss/
- wfbss57-da.grid-gfr.trendmicro.com
- wfbss57-de.grid-gfr.trendmicro.com
- wfbss57-en-us.grid-gfr.trendmicro.com
- wfbss57-fr.grid-gfr.trendmicro.com
- wfbss57-it.grid-gfr.trendmicro.com
- wfbss57-ja.grid-gfr.trendmicro.com
- wfbss57-nl.grid-gfr.trendmicro.com
- wfbss57-no.grid-gfr.trendmicro.com
- wfbss57-pl.grid-gfr.trendmicro.com
- wfbss57-pt-br.grid-gfr.trendmicro.com
- wfbss57-ru.grid-gfr.trendmicro.com
- wfbss57-zh-cn.grid-gfr.trendmicro.com
- wfbss57-es.grid-gfr.trendmicro.com
- wfbss57-sv.grid-gfr.trendmicro.com
- wfbss57-zh-tw.grid-gfr.trendmicro.com
- wfbss57-tr.grid-gfr.trendmicro.com
Token ID: token.census.wfbs-svc.550
License ID: trendmicro.census
URLs:
- wfbs-svc550-en.census.trendmicro.com
- wfbs-svc550-ar.census.trendmicro.com
- wfbs-svc550-cs.census.trendmicro.com
- wfbs-svc550-da.census.trendmicro.com
- wfbs-svc550-de.census.trendmicro.com
- wfbs-svc550-el.census.trendmicro.com
- wfbs-svc550-fr.census.trendmicro.com
- wfbs-svc550-he.census.trendmicro.com
- wfbs-svc550-it.census.trendmicro.com
- wfbs-svc550-jp.census.trendmicro.com
- wfbs-svc550-kr.census.trendmicro.com
- wfbs-svc550-nl.census.trendmicro.com
- wfbs-svc550-no.census.trendmicro.com
- wfbs-svc550-pl.census.trendmicro.com
- wfbs-svc550-pt.census.trendmicro.com
- wfbs-svc550-ru.census.trendmicro.com
- wfbs-svc550-sp.census.trendmicro.com
- wfbs-svc550-sv.census.trendmicro.com
- wfbs-svc550-zh-sc.census.trendmicro.com
- wfbs-svc550-zh-tc.census.trendmicro.com
- wfbs-svc550-th.census.trendmicro.com
- cspi.trendmicro.com/