Empty endpoint and domain nodes list after deploying agents via remote installation in OfficeScan (OSCE)

Summary

When attempting to deploy OSCE agents using remote installation, OSCE does not list domain and endpoint nodes i.e. the list is empty.

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Details

To resolve the agent deployment issue:

Check if the Computer Browser Service is running:
1. Go to Start > Run > services.msc.
2. If the service is not running, start it and set the Startup Type to "Automatic" by selecting it from the dropdown menu.
3. Click OK to close the service window.
Once you have verified that the Computer Browser Service is running, see if the Windows domains and endpoints are now listed in the OSCE console.

If the issue persists, please contact Trend Micro Technical Support for assistance.

Rating:

Category:

Deploy

Solution Id:

1113656

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