Local Smart Protection Server (SPS) does not support unrated URLs and smart flags in InterScan Messaging Security Virtual Appliance (IMSVA) 9.1

- Updated:
- 30 Dec 2019
- Product/Version:
- InterScan Messaging Security Suite 9.1
- Interscan Messaging Security Virtual Appliance 9.1
- InterScan Messaging Security Virtual Appliance 9.1
- Platform:
- CentOS 6 64-bit

Summary

IMSVA 9.1 Smart Scan supports local SPS instead of global SPN (Smart Protection Network). By default though, local SPS server does not support the following:

Unrated URLs. These are URLs that have not been tested by Trend Micro.
Smart flags

Because of this, if IMSVA 9.1 is set to use local SPS server, any settings related to unrated URLs and smart flags would not take affect. Refer to the following screenshot:

IMSVA Patch 3 introduces URL Sandbox feature. Options related to unrated URLs are not supported when using local SPS server. Refer to the following screenshot:

Details

Administrators may configure the local SPS server to enable support for unrated URLs. To perform this and get detailed information, please contact Trend Micro Technical Support.

As for smart flags, it remains unsupported by SPS.

Rating:

Category:

Configure; Troubleshoot; Deploy; Install; Upgrade

Solution Id:

1113804

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.