Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Local Smart Protection Server (SPS) does not support unrated URLs and smart flags in InterScan Messaging Security Virtual Appliance (IMSVA) 9.1

    • Updated:
    • 29 Mar 2016
    • Product/Version:
    • InterScan Messaging Security Virtual Appliance 9.1
    • Platform:
    • CentOS 6 64-bit
Summary

IMSVA 9.1 Smart Scan supports local SPS instead of global SPN (Smart Protection Network). By default though, local SPS server does not support the following:

  • Unrated URLs. These are URLs that have not been tested by Trend Micro.
  • Smart flags

Because of this, if IMSVA 9.1 is set to use local SPS server, any settings related to unrated URLs and smart flags would not take affect. Refer to the following screenshot:

”WRS”

Details
Public

Administrators may configure the local SPS server to enable support for unrated URLs. To perform this and get detailed information, please contact Trend Micro Technical Support.

As for smart flags, it remains unsupported by SPS.

Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy; Install; Upgrade
Solution Id:
1113804
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.