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Files that can be deleted to free up the disk space in OfficeScan

    • Updated:
    • 22 Apr 2019
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2012 Enterprise
Summary

This article contains a list of OfficeScan server directories that contain files that you can safely remove to free up disk space. Before proceeding to delete files, keep in mind the reminders in the “Notes” section.

Details
Public
Files/FoldersNotes
\Trend Micro\OfficeScan\PCCSRV\Download\pattern\*.*Files and folders will be re-created when a server update is triggered.
\Trend Micro\OfficeScan\PCCSRV\WEB\CGI\Temp\*.*In most cases, there are no files inside. This is automatically purged by the program.
\Trend Micro\OfficeScan\PCCSRV\TEMP\*.*Do not delete the hidden files.
\Trend Micro\OfficeScan\PCCSRV\WEB\Service\AU_Data\AU_LOG\*.* 
\Trend Micro\OfficeScan\PCCSRV\WEB\Service\AU_Data\AU_Cache\*.* 
\Trend Micro\OfficeScan\PCCSRV\WEB\Service\AU_Data\AU_Storage\*.* 
\Trend Micro\OfficeScan\PCCSRV\WEB\Service\AU_Data\AU_TEMP\*.* 
\Trend Micro\OfficeScan\PCCSRV\WEB\Service\AU_Cache\*.* 
\Trend Micro\OfficeScan\PCCSRV\WEB\Service\AU_Temp\*.* 
\Trend Micro\OfficeScan\PCCSRV\wss\AU_Data\AU_Temp\*.*In most cases, there are no files inside. This is automatically purged by the program.
\Trend Micro\OfficeScan\PCCSRV\Backup\*.*Warning: You will not be able to roll back to the previous hot fix, patch, or service pack version if you delete the backup files.

Backup files will be repopulated after you apply a new program update (hot fix, patch, or service pack)
\Trend Micro\OfficeScan\PCCSRV\Virus\*.*Do not delete NOTVIRUS or Central Restore will not work
\Trend Micro\OfficeScan\PCCSRV\wss\*.logDelete all *.log files.
\Trend Micro\OfficeScan\PCCSRV\ssaptn.* Retain the latest pattern.
\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.*Retain the latest three patterns
\Trend Micro\OfficeScan\PCCSRV\icrc$oth.*Retain the latest two patterns.
\Trend Micro\OfficeScan\PCCSRV\WSS\activeupdate 
\Trend Micro\OfficeScan Client*.DMPDMP files are created during process crash and are used for troubleshooting purposes.
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Rating:
Category:
Troubleshoot
Solution Id:
1113979
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