Summary
This article contains a list of OfficeScan / Apex One server directories that contain files that you can safely remove to free up disk space. Before proceeding to delete files, keep in mind the reminders in the “Notes” section.
Details
For OfficeScan
| Files/Folders | Notes |
|---|---|
| \Trend Micro\OfficeScan\PCCSRV\Download\pattern\*.* | Files and folders will be re-created when a server update is triggered. |
| \Trend Micro\OfficeScan\PCCSRV\WEB\CGI\Temp\*.* | In most cases, there are no files inside. This is automatically purged by the program. |
| \Trend Micro\OfficeScan\PCCSRV\TEMP\*.* | Do not delete the hidden files. |
| \Trend Micro\OfficeScan\PCCSRV\WEB\Service\AU_Data\AU_LOG\*.* | |
| \Trend Micro\OfficeScan\PCCSRV\WEB\Service\AU_Data\AU_Cache\*.* | |
| \Trend Micro\OfficeScan\PCCSRV\WEB\Service\AU_Data\AU_Storage\*.* | |
| \Trend Micro\OfficeScan\PCCSRV\WEB\Service\AU_Data\AU_TEMP\*.* | |
| \Trend Micro\OfficeScan\PCCSRV\WEB\Service\AU_Cache\*.* | |
| \Trend Micro\OfficeScan\PCCSRV\WEB\Service\AU_Temp\*.* | |
| \Trend Micro\OfficeScan\PCCSRV\wss\AU_Data\AU_Temp\*.* | In most cases, there are no files inside. This is automatically purged by the program. |
| \Trend Micro\OfficeScan\PCCSRV\Backup\*.* | Warning: You will not be able to roll back to the previous hot fix, patch, or service pack version if you delete the backup files. Backup files will be repopulated after you apply a new program update (hot fix, patch, or service pack) |
| \Trend Micro\OfficeScan\PCCSRV\Virus\*.* | Do not delete NOTVIRUS or Central Restore will not work |
| \Trend Micro\OfficeScan\PCCSRV\wss\*.log | Delete all *.log files. |
| \Trend Micro\OfficeScan\PCCSRV\ssaptn.* | Retain the latest pattern. |
| \Trend Micro\OfficeScan\PCCSRV\lpt$vpn.* | Retain the latest three patterns |
| \Trend Micro\OfficeScan\PCCSRV\icrc$oth.* | Retain the latest two patterns. |
| \Trend Micro\OfficeScan\PCCSRV\WSS\activeupdate | |
| \Trend Micro\OfficeScan Client*.DMP | DMP files are created during process crash and are used for troubleshooting purposes. |
For Apex One
| Files/Folders | Notes |
|---|---|
| \Trend Micro\Apex One\PCCSRV\Download\pattern\*.* | Files and folders will be re-created when a server update is triggered. |
| \Trend Micro\Apex One\PCCSRV\WEB\CGI\Temp\*.* | In most cases, there are no files inside. This is automatically purged by the program. |
| \Trend Micro\Apex One\PCCSRV\TEMP\*.* | Do not delete the hidden files. |
| \Trend Micro\Apex One\PCCSRV\WEB\Service\AU_Data\AU_LOG\*.* | |
| \Trend Micro\Apex One\PCCSRV\WEB\Service\AU_Data\AU_Cache\*.* | |
| \Trend Micro\Apex One\PCCSRV\WEB\Service\AU_Data\AU_Storage\*.* | |
| \Trend Micro\Apex One\PCCSRV\WEB\Service\AU_Data\AU_TEMP\*.* | |
| \Trend Micro\Apex One\PCCSRV\WEB\Service\AU_Cache\*.* | |
| \Trend Micro\Apex One\PCCSRV\WEB\Service\AU_Temp\*.* | |
| \Trend Micro\Apex One\PCCSRV\wss\AU_Data\AU_Temp\*.* | In most cases, there are no files inside. This is automatically purged by the program. |
| \Trend Micro\Apex One\PCCSRV\Backup\*.* | Warning: You will not be able to roll back to the previous hot fix, patch, or service pack version if you delete the backup files. Backup files will be repopulated after you apply a new program update (hot fix, patch, or service pack) |
| \Trend Micro\Apex One\PCCSRV\Virus\*.* | Do not delete NOTVIRUS or Central Restore will not work |
| \Trend Micro\Apex One\PCCSRV\wss\*.log | Delete all *.log files. |
| \Trend Micro\Apex One\PCCSRV\ssaptn.* | Retain the latest pattern. |
| \Trend Micro\Apex One\PCCSRV\lpt$vpn.* | Retain the latest three patterns |
| \Trend Micro\Apex One\PCCSRV\icrc$oth.* | Retain the latest two patterns. |
| \Trend Micro\Apex One\PCCSRV\WSS\activeupdate | |
| \Trend Micro\OfficeScan Client*.DMP | DMP files are created during process crash and are used for troubleshooting purposes. |
