Learn more about Mac mass deployment in WFBS-SVC.
- Log on to the WFBSS portal.
- Under Devices, go to the target group.
- Click Install.
- Choose Download to download the package.
- In the Add Device page, choose your target device group from the drop-down list.
- Under the Download the Installer Package (Advanced) section, go to For Service Providers and then click Copy Identifier to copy identifier of this target device group.
Create a .plist file ”Identifier.plist” using the content on Apple Remote Desktop server. Replace "Your Identifier" parameter with your identifier.
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
Save the file as ”Identifier.plist”. (case sensitive)
3.1 Enable Remote Management on client side
3.1.1 On the client side, go to System Preference and choose Share.
3.1.2 Select Remote Management.
3.1.3 Select All (hold down the Command key and click one of the boxes to select all) and choose OK.
3.1.4 The Remote Management status should be turned on (green icon).
3.1.5 Your device should be scanned from the server side.
3.2 Add clients into the Apple Remote Desktop
3.2.1 On the Apple Remote Desktop server, to find the clients you want to deploy, select Security Agent and drag it into All Computers.
3.2.2. Type the username and password of the target client.
3.2.3. The client device will be marked in the scanner.
3.2.4. The target client appears in “All Computers”.
3.3 Create 1st task-Copy Identifier.plist
3.3.1 Select the target clients and click the “Copy” icon.
3.3.2 Click “+” to select the Identifier.plist
3.3.3 Choose the “Open” button.
3.3.4 From “Place items in:”, select “Specify full path…”
3.3.5 Insert “/var/tmp/TrendMicro” as the destination path. (case sensitive)
3.3.6 Set “If an item already exists” as “Replace the item”.
3.3.7 Save it and give it a name. For example: “Copy Identifier”.
3.3.8 The tasks are now saved.
3.4 Create 2nd Task - Install Package
3.4.1 Select the target clients. Choose "Install" icon.
3.4.2 Click “+” to select the WFBS-SVC_Agent_Installer.pkg.
3.4.3 Choose “Open” button.
3.4.4 Save the task and give it a name. For example: “Install Package”
4.1. Run tasks on the server Side
4.1.1 Run the tasks in the sidebar (in sequence):
18.104.22.168 Run “Copy Identifier” to copy needed file to client.
22.214.171.124 Run “Install Package” to install security agent on target client.
4.1.2 Make sure the “Current Status” of the target client is available and Task Status shows "Succeeded" if the task has finished.
4.2 Installation succeeded on client side
4.2.1 Once the installation has succeeded on clients, the Agent should be registered to the target device group and the icon appears on the menu.
4.2.2 Trend Micro Security icon shows in Application.
1. Where can the "identifier" be found?
1.1 Go to the WFBS-SVC web console and choose the group you want to deploy.
1.2 Choose Add Devices.
1.3 Click For Service Providers link.
1.4 Copy your identifier.
2. Security Agent appears offline but Remote Management on client has been enabled.
2.1 Disable Remote Management and enable it again on client.
3. Security Agent is unable to connect to the server.
3.1 Check your network connection.
3.2 Make sure the Identifier is correct (including the”==”, no line break).
3.2.1 When running the script, there should be Identifier.plist under “/var/tmp/TrendMicro”. (Case Sensitive)
3.2.2 This indicates the Identifier.plist has been copied successfully.