"SPLX service could not restart..." error appears when installing ServerProtect for Linux (SPLX) 3.0

- Updated:
- 24 Nov 2016
- Product/Version:
- ServerProtect for Linux 3.0
- Platform:
- Linux - Red Hat RHEL 3 32-bit
- Linux - Red Hat RHEL 4 32-bit
- Linux - Red Hat RHEL 5 32-bit
- Linux - SuSE 10
- Linux - SuSE 9.0

Summary

When installing SPLX, the following error appears:

SPLX service could not restart because the new signature is not compatible with the Kernel module.

Details

To resolve the issue, please make sure you download the correct signature from the Download Center. Additionally, verify that you have the correct Kernel Hook Module, which you can also download by clicking on this link.

Rating:

Category:

Troubleshoot; Install

Solution Id:

1114476

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