Sign In with your
Trend Micro Account

Sign in to MySupport

Need Help?

Need More Help?

Create a technical support case if you need further support.

Preventing issue when using Web Reputation Service (WRS) on proxy network

- Updated:
- 24 Aug 2017
- Product/Version:
- Deep Security 10.0
- Deep Security 9.6
- Platform:
- N/A N/A

Summary

When using proxy server in Deep Security Manager (DSM), incorrect settings may cause the Web Reputation Service (WRS) to fail. Learn how to properly use WRS on a proxy network.

Details

To configure WRS on proxy server:

Verify the current proxy network details.
1. On the Deep Security Manager, navigate to Administration > System Settings.
2. Under the Proxy Servers section, and check the port information.
On the Deep Security Agent (DSA), go to Web Reputation > Advanced to open the WRS function.
Ensure that the WRS port covers the proxy port. The port details in this section should match the proxy port in Step 1. Otherwise, WRS will not work.

Rating:

Category:

Troubleshoot

Solution Id:

1114976

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.