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Deep Security Virtual Appliance (DSVA) is marked as "Failed" in NSX environment when using DSM multi-nodes

    • Updated:
    • 10 May 2018
    • Product/Version:
    • Deep Security 10.0
    • Deep Security 10.1
    • Deep Security 10.2
    • Deep Security 10.3
    • Deep Security 11.0
    • Deep Security 9.5
    • Deep Security 9.6
    • Platform:
    • N/A N/A
Summary

When you are using Deep Security Manager (DSM) multi-nodes, NSX keeps on reporting that the Trend Micro Deep Security Service failed the deployment.

Details
Public

In a DSM multi-node environment, the DSM should automatically change the OVF deployment URL to NSX, but it does not take effect. The failure to change the deployment URL causes the issue.

As a workaround, manually configure the OVF to standalone web server.

  1. On the Deep Security Manager console, go to Computers > vCenter.
  2. Click the NSX Configuration tab.
  3. Under the General section, configure the URL to Virtual Appliance OVF and save the changes.

    URL to Virtual Appliance OVF

  4. The URL is like https://Your DSM FQDN or IP:4119/appliance/NSX/dsva.ovf

NSX will automatically fix the said issue without the need to change or re-deploy any DSVA.

Premium
Internal
Rating:
Category:
Configure
Solution Id:
1115273
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