Deep Security Virtual Appliance (DSVA) is marked as "Failed" in NSX environment when using DSM multi-nodes

- Updated:
- 10 May 2018
- Product/Version:
- Deep Security 10.0
- Deep Security 10.1
- Deep Security 10.2
- Deep Security 10.3
- Deep Security 11.0
- Deep Security 9.5
- Deep Security 9.6
- Platform:
- N/A N/A

Summary

When you are using Deep Security Manager (DSM) multi-nodes, NSX keeps on reporting that the Trend Micro Deep Security Service failed the deployment.

Details

In a DSM multi-node environment, the DSM should automatically change the OVF deployment URL to NSX, but it does not take effect. The failure to change the deployment URL causes the issue.

As a workaround, manually configure the OVF to standalone web server.

On the Deep Security Manager console, go to Computers > vCenter.
Click the NSX Configuration tab.
Under the General section, configure the URL to Virtual Appliance OVF and save the changes.
The URL is like https://Your DSM FQDN or IP:4119/appliance/NSX/dsva.ovf

NSX will automatically fix the said issue without the need to change or re-deploy any DSVA.

Rating:

Category:

Configure

Solution Id:

1115273

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