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Unable to access the web console after restoring it to HTTP using configtomcat restore in InterScan Web Security Virtual Appliance (IWSVA) 6.5

    • Updated:
    • 18 Oct 2016
    • Product/Version:
    • InterScan Web Security Virtual Appliance 6.5
    • Platform:
    • Linux - Red Hat RHEL 6 64-bit
Summary
After upgrading IWSVA 6.5 to SP1 or later, the web console uses HTTPS. If it is restored to HTTP via configtomcat restore, accessing it will no longer be possible.
Details
Public

This usually happens when the traffic through HTTP port 1812 is not allowed.

For example:

[root@iwsva ~]# iptables -nL | grep 1812
[root@iwsva ~]#

You will need to manually add an iptables rule to allow HTTP traffic on port 1812:

[root@iwsva ~]# iptables -I LOCAL_SERV_IN -p tcp --dport 1812 -j ACCEPT

The iptables entry will look as follows:

[root@iwsva ~]# iptables -nL

Chain LOCAL_SERV_IN (1 references)
target    prot opt source      destination
ACCEPT    tcp -- 0.0.0.0/0     0.0.0.0/0      tcp dpt:1812

After manually adding the iptables rule, it will be possible to access the IWSVA web console via HTTP on port 1812.

Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1115394
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