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Slow performance of basic SCVMM operations when OfficeScan (OSCE) client is installed and running

    • Updated:
    • 6 Oct 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • Platform:
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server Core
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2012 Web Server Edition
Summary

The basic operations in SCVMM take longer than 10 minutes when the OSCE client is installed and running. However, SCVMM operations run as expected when the OSCE client is unloaded.

Details
Public

To resolve the aforementioned issue, add the following scan exclusions to the Real-Time Scan Settings of the OSCE client installed on the SCVMM machine:

  • Directories
    • C:\ClusterStorage
    • %ProgramFiles%\Microsoft System Center 2012 R2
    • %ProgramData%\Microsoft\Windows\Hyper-V
    • %ProgramFiles%\Hyper-V
    • %SystemDrive%\ProgramData\Microsoft\Windows\Hyper-V\Snapshots
    • %Public%\Documents\Hyper-V\Virtual Hard Disks
  • File Extensions
    • *.vhd
    • *.vhdx
    • *.avhd
    • *.avhdx
    • *.vsv
    • *.iso
    • *.rct
    • *.vmcx
    • *.vmrs
  • Processes
    • VmmAdminUI.exe
    • VmmAgent.exe
    • VmmService.exe
    • Vmms.exe (virtual machine management service)
    • Vmwp.exe (virtual machine worker process)

More information can be found in the following Microsoft KB: Recommended antivirus exclusions for System Center Virtual Machine Manager and managed hosts.

Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1115441
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