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HTTP Error 404.2 occurs after fresh installation of the Endpoint Sensor (TMES) server

    • Updated:
    • 1 Nov 2016
    • Product/Version:
    • Trend Micro Endpoint Sensor 1.6
    • Platform:
    • Windows 2008 64-Bit
    • Windows 2012
Summary

After installing .Net framework manually, the TMES server console shows "HTTP Error 404.2 - Not Found".

Details
Public

  1. Go to the ISAPI Filters settings and confirm the IIS has the aspnet_filter.dll module:

    1. Open the IIS Manager. To do this, on your Windows desktp, click Start then type "IIS".

      Open IIS Manager

      Click image to enlarge

    2. Go to ISAPI Filters:

      Go to ISAPI Filters

      Click image to enlarge

    3. Check if "ASP.Net_4.0_64bit" exists. If this ISAPI filter does not exist, add manually.

      Check for the ASP.Net_4.0_64bit

      Click image to enlarge

  2. After confirming that the ISAPI Filter is present, make sure to allow ASP .NET v4.0 extension path to execute:

    1. On the IIS Manager, open ISAPI and CGI Restrictions.

      Go to ISAPI and CGI Restrictions

      Click image to enlarge

    2. Click on the ASP .NET v4.0 extension path with the "Not Allowed" restriction and the "Edit ISAPI or CGI Restriction" window appears.

      Tick the checkbox before Allow extension path to execute.

      Tick Allow extension ASP .NET v4.0 checkbox

      Click image to enlarge

    3. After allowing the extension path to execute, connect to the web console again.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1115684
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