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“Minimum hardware requirement were not met” error message appears when installing Smart Protection Server (TMSPS) on ESXi 6.0 server

    • Updated:
    • 22 Nov 2016
    • Product/Version:
    • Smart Protection Server 2.6
    • Smart Protection Server 3.0
    • Platform:
    • VMware ESXi 5.5
    • VMware ESXi 6.0
    • VMware vSphere 6.0
Summary

 When installing SPS on ESXi 6.0 server, you encounter the following error message:

Minimum hardware requirement were not met.

Details
Public

The problem occurs due to the compatibility issue of Storage Device SCSI Controller. When the Storage Devices is totally empty, the SCSI Controller type is not properly selected in the virtual machine properties. Also, there should be no HDD information in the Device column.

To solve this, you need to properly set SCSI Controller:

  1. Navigate to TMSPS3.1 and click Edit Settings.

    TMSPS3.1 Settings
  2. Go to Virtual Machine Properties and select SCSI Controller 0.
  3. In the right window, check SCSI Controller Type. If the “Current Type” is not “LSI Logic Parallel”, choose Change Type to modify it.

    Virtual Machine Properties
  4. Under SCSI Controller Type, select LSI Logic Parallel option and then choose OK.SCSI Controller Type
  5. Turn on the TMSPS virtual machine.

The error should no longer occur.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1115871
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