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System Event Log displays incorrect time zone in InterScan Web Security Virtual Appliance (IWSVA)

    • Updated:
    • 28 Nov 2016
    • Product/Version:
    • InterScan Web Security Virtual Appliance 6.0
    • InterScan Web Security Virtual Appliance 6.5
    • Platform:
    • CentOS 5.4 32-bit
Summary

Logs under Log Analysis, like Internet Access Logs, show the correct time as set in Administration > IWSVA Configuration > System Time. However, time in the System Event Log is in a different time zone.

Details
Public

To resolve this issue:

  1. Stop all IWSVA services.
  2. Backup the /etc/iscan/postgres/pgdata/postgresql.conf file.
  3. Edit the postgresql.conf file:

    log_timezone = '<Continent/City>'

    timezone = '<Continent/City>'

     
    Continent and City must be replaced by values found in IWSVA console under Administration > IWSVA Configuration > System Time, under the Time Zone tab, like 'Europe/Berlin'.
  4. Save the changes.
  5. Start all IWSVA services.

     
    These commands will restart the corresponding IWSVA daemons, therefore, perform it when no traffic will be affected by the proxy being down for a few minutes.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1115909
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