Compatibility matrix for OfficeScan (OSCE) and Smart Protection Server (SPS) versions

- Updated:
- 29 Nov 2016
- Product/Version:
- OfficeScan 10.6
- OfficeScan 11.0
- OfficeScan XG.All
- Platform:
- Windows 10
- Windows 10 32-bit
- Windows 10 64-bit
- Windows 2003 32-Bit
- Windows 2003 64-Bit
- Windows 2003 Datacenter 64-bit
- Windows 2003 Enterprise
- Windows 2003 Enterprise 64-bit
- Windows 2003 Server R2
- Windows 2003 Standard
- Windows 2003 Standard 64-bit
- Windows 2008 32-Bit
- Windows 2008 64-Bit
- Windows 2008 Datacenter
- Windows 2008 Datacenter 64-bit
- Windows 2008 Enterprise
- Windows 2008 Enterprise 64-bit
- Windows 2008 Server Core
- Windows 2008 Server R2 Enterprise
- Windows 2008 Standard
- Windows 2008 Standard 64-bit
- Windows 2008 Web Server Edition
- Windows 2008 Web Server Edition 64-bit
- Windows 2012
- Windows 2012 Datacenter R2
- Windows 2012 Enterprise
- Windows 2012 Enterprise R2
- Windows 2012 Server Essential R2
- Windows 2012 Server Essentials
- Windows 2012 Standard
- Windows 2012 Standard R2
- Windows 2012 Web Server Edition
- Windows 2016
- Windows 7 32-Bit
- Windows 7 64-Bit
- Windows 8 32-Bit
- Windows 8 64-Bit
- Windows 8.1 32-Bit
- Windows 8.1 64-Bit
- Windows Vista 32-bit
- Windows Vista 64-bit
- Windows XP Home
- Windows XP Professional
- Windows XP Professional 64-bit

Summary

After upgrading from OSCE 10.x clients to OSCE 11.0 or XG, clients/agents using Smart Scan are unable to communicate with SPS 2.x servers.

Details

Customers upgrading from older versions of OSCE need to upgrade their standalone SPS servers in order to ensure compatibility with the OSCE servers and client machines.

SPS 3.x is backward-compatible with OSCE 10.6.

OSCE 11.0 and XG use a newer iCRC module which is only compatible with SPS 3.0 and later.

	SPS 2.6	SPS 3.0	SPS 3.1
OSCE 10.6	Yes	Yes	Yes
OSCE 11.0	No	Yes	Yes
OSCE XG	No	Yes*	Yes

* The Predictive Machine Learning feature in OfficeScan XG only works with SPS 3.1.

With this in mind, upgrade the SPS servers before upgrading the OSCE server and client machines.

Rating:

Category:

SPEC

Solution Id:

1116019

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