Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Trend Micro’s UPDATED Official Statement regarding Windows 2003 Server as a Client Agent on Business Endpoint Products

    • Updated:
    • 13 Dec 2016
    • Product/Version:
    • Endpoint Application Control 2.All
    • OfficeScan 11.All
    • OfficeScan XG.All
    • Vulnerability Protection 2.All
    • Worry-Free Business Security Advanced 9.All
    • Worry-Free Business Security Services All.All
    • Worry-Free Business Security Standard 9.All
    • Worry-Free Business Security Standard/Advanced 9.All
    • Platform:
    • Windows 2003 32-Bit
    • Windows 2003 64-Bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Home Server
    • Windows 2003 Server R2
    • Windows 2003 Small Business Server
    • Windows 2003 Small Business Server R2
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
Summary

This article contains updated information regarding Microsoft Windows Server 2003 End of Support (EOS) as an client agent for the following Trend Micro products:

  • OfficeScan 11.0 and XG (formerly 12.0)
  • Worry-Free Business Security 9.0 (Standard & Advanced on-premise version)
  • Worry-Free Business Security Services
  • Vulnerability Protection 2.0
  • Endpoint Application Control 2.0

 

Please note, this announcement pertains to the use of Windows 2003 Server as a client agent only for the abovementioned products.  Please refer to the most recent system requirements guide for each of the products to get the most up-to-date list of supported operating systems for the server component.

 For information on Windows XP EOS support dates for Trend Micro business endpoint products, please visit this article for more information.
Details
Public

Since its initial release in May 2003, Microsoft Windows 2003 Server has been utilized extensively by organizations and small businesses around the world. Even though it has officially reached End-of-Support (EOS) status, it remains a popular operating system (OS) even today in many corporate environments.

Microsoft officially announced the EOS for Windows Server 2003 (included extended support) on July 14, 2015, which effectively ended Microsoft support for all security updates, bug fixes and vulnerability patches. Microsoft will not address any vulnerabilities targeted at Windows 2003 Server discovered after the official EOS date. This may be a concern for users, especially those in business and corporate environments who have not yet migrated to the latest supported OS.

Trend Micro strongly recommends that users migrate to the latest supported server OS version as soon as possible, but we also understand the complexity of migrating a large environment. Many companies may still be in the process of migrating essential legacy systems.

Therefore, Trend Micro has decided to extend support until January 31, 2018 for Windows 2003 Server-based clients using the business Endpoint Protection products and versions listed above, in order to help our business customers safely migrate to the latest supported Microsoft OS.

In early-to-mid 2017, Trend Micro will be re-assessing Windows 2003 Server client agent support for the abovementioned products and will update this artcle accordingly.

 
Please note that this support is only limited to the versions of the Trend Micro software for Windows 2003 Server-based client agents listed at the beginning of the article.  Trend Micro's extended support does not cover the use of Windows 2003 Server as the server component for the products, issues with the operating system itself, or support on any earlier versions of the Trend Micro products listed above. Because Windows 2003 Server has been officially retired by Microsoft, Trend Micro’s support may be considered the “best effort” in situations regarding new vulnerabilities or threats that require an underlying OS fix.
Premium
Internal
Rating:
Category:
Upgrade
Solution Id:
1116265
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.