Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Information sent to Edge Relay Server from off-premise agents in OfficeScan

    • Updated:
    • 29 Nov 2017
    • Product/Version:
    • OfficeScan XG.All
    • Platform:
    • Windows 10
    • Windows 2003 32-Bit
    • Windows 2003 64-Bit
    • Windows 2008 32-Bit
    • Windows 2008 64-Bit
    • Windows 2012
    • Windows 2016
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
Summary

This article discusses what information will be sent to the Edge Relay Server when the agent is in Off-premise mode.

Details
Public

Off-premise mode is a new feature introduced in OSCE. The Administrator can set up an Edge Relay Server in DMZ to manage off-premise agents. Agents in Off-premise mode will send their status and detection logs back to the Edge Relay Server.

For status details, refer to the Off-premises agent view:

Off-premise agent view

This view displays all the agents' last time report status on the Edge Server.

For detection logs, it is the same as with normal agents.

Premium
Internal
Rating:
Category:
SPEC
Solution Id:
1116697
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.